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The Flameplace web service was created as a single working tool for all professionals of the interior market and private customers.
The service is based on a content library from the catalogs of factories and interior items available in the warehouses of manufacturers and suppliers. To interact with this library were developed all the necessary interactive tools for full-fledged professional activity.
Companies of the interiors market using our service receive all the necessary data and automation of most work processes. This allows you to significantly reduce the time of working on projects and provide / get access to all catalogs and stocks.
Customers have access to manufacturers' catalogs and the opportunity to get information about interior items available in stores in their city or country, without leaving their homes.
Just like in real life, we have implemented in our service five main roles of market participants - Factory, Supplier, Designer, Agency, Customer. Each of these roles received its own set of tools and capabilities for full-fledged work.
We have recreated all the rules of the market and the logic of its work - you do not have to relearn.
The idea of the service is as follows:
Factories register, create their own pages and upload the contents of their catalogs with prices and data on the availability of finished products in warehouses to a common content library.
This will allow them to repeatedly expand their sales markets and increase sales volumes. At the same time, marketing costs are reduced and the time spent on projects is reduced due to the automation of work processes.
Other market participants use this library to create their projects in the Configurator. With the help of content filters by characteristics, they find and fill each of the rooms with everything they need and, through Suppliers, request proforma from Producers.
Based on requests from Suppliers, Factories automatically generate proformas and send them to Suppliers, who generate invoices for Designers and/or Customers.
By the same logic, Suppliers add interior items that they have in warehouses and showrooms to the library, and Designers and Customers can form their projects or their parts from ready-made products.
This allows Suppliers to increase their sales many times over due to greater coverage of customers, and allows Customers and Designers to know exactly what is available in their city, region or country and not waste time launching in production and logistics.
Designers, in addition to access to a huge library of interior items, get the opportunity to work together on a project with Customer and Supplier. After registering on the service and creating your page, other users will be able to invite them to work on their projects, which will increase the amount of work for them and greatly simplify the search for clients.
To start using Flameplace fully, you need to register or log in to your account if you already have one. To do this, just go to the appropriate page by clicking on the blinking button ** "Enter" **, located in the upper right corner of the screen.
To register in the appropriate form, enter your email address, enter your password below (min. 8 characters) and repeat it for security in the next field.
Confirm your acceptance of our terms of use by ticking the appropriate checkbox and clicking the "Register" button.
After that, for you will be automatically sent an email to the previously specified email address, in which you will need to click on the button "Confirm my account" or on the corresponding link if the button is not displayed.
Congratulations, you've registered!!!
Ниже мы расскажем о заполнении профиля пользователя и его настройках – это необходимо для того, чтобы максимально настроить сервис под свои нужды и увеличить эффективность его использования.
If you have registered before, in the "Login" form, enter the email address you used during registration and your password. Confirm the action by clicking on the button "Login".
If you have forgotten your account password, you can reset it by clicking on the inscription Forgot password? in the login form. Enter your email address that you used during registration and click on the button "Reset password". An email with the necessary instructions will be sent to the email address you provided during registration.
After the future user receives a letter with an invitation to join the company, it is enough for him to accept this invitation and create his access password in the page that opens. Next, he will be redirected to the page for filling out his profile and will automatically be attached to the company that invited him. His role, functionality and permissions are determined by the Administrator who invited him at the time the invitation was generated.
The "Settings" section is divided into several subsections and their number depends on your role in Flameplace.
Upon registration, you automatically get the role of Customer, which has simplified functionality and limitations. It requires only the Profile subsection to be filled in.
Corporate roles can be selected after creating a company and they add additional functionality to the Settings section.
Below we will consider all the options for configuring the service...
After confirming your email address, you will be taken to your profile settings page and section welcome screen. Each new section that you visit will meet you with one or more slides that will tell you about the main functionality of this section of the service. After the greeting is closed, it can be re-displayed by clicking on the "i" icon.
In addition to the welcome screens, to help you get started with Flameplace, we've added tooltips to all elements of the service, which will tell you what they are for and what functions they perform. Over time, when you are fully comfortable, if you wish, you can turn them off in your profile settings.
In order to use Flameplace effectively, you need to complete your profile and customize it for yourself.
Enter your first and last name in the appropriate fields, and if you wish, select an avatar or add your photo - this data will be visible to other users in correspondence. Next, you need to select the country, region and locality of your residence. This is necessary so that we can connect you with local market participants.
In the Settings section, you can turn off tooltips for service items, select the language of notifications that will be sent to you by e-mail and set up on what occasion we can send them to you.
You can also change the password that you specified when creating your account. To do this, click on the "Change password" button and enter your old password in the fields that open, and enter the new password twice below.
In order for the changes you made to take effect, click on the "Save" button.
Until you create your own company or join someone else's organization, you remain in the role of Customer with the following options:
Customer:
◉ Can create for a fee an unlimited number of their projects.
◉ Can invite a Designer to his projects and work together with him.
◉ The supply of goods can only be carried out through Suppliers.
◉ Cannot request invoices direcly from Manufacturers.
◉ Can't create own Portfolio.
◉ Cannot post announcements, news, and articles in the Community.
Deleting a profile
If for any reason you decide to stop using Flameplace and want to delete your profile, then you will need to click on the inscription "Delete profile" in the profile settings in the lower right corner of the screen and confirm the action in the window that opens.
We understand that the reasons for such a decision may be different, but if we can change your mind, we invite you to write to us in the support chat and discuss the situation that led you to such a decision.
Along with deleting an account from Flameplace will be removed:
◉ your company and its page if it was created by you and you are its sole Administrator;
◉ the contents of your catalog and stock, if any have been created;
◉ the contents of your portfolio, if one has been created.
Any user can switch to professional activities in the Flameplace service by creating their own Company or joining someone else's organization.
To join, you need to send a request to join on the page of the company you are interested in using the additional menu and wait for permission.
Before you create your company, you need to find the button "Create company" on the sidebar of the Settings section. Click on it and in the page that opens, select one of the four corporate roles, depending on the type of your activity.
Just like in real life, we have provided the following roles and opportunities for interior market professionals:
Designer:
◉ Can create an unlimited number of projects.
◉ Can be invited to the projects of Customers and Suppliers.
◉ The supply of goods can only be carried out through Suppliers.
◉ Can create his Portfolio.
◉ May post announcements, news and articles in the Community.
◉ Cannot request invoices directly from Manufacturers.
If, in addition to design services, he also carries out commercial activities, then when Commercial functionality is activated in the Company Settings, he receives additional features:
◉ Full commercial interaction with Manufacturers.
◉ Acquires the dual role of Designer - Supplier and appears in both categories in the list of companies.
Supplier:
◉ Can create an unlimited number of projects.
◉ Can be invited to the projects of Customers or Designers.
◉ Fully commercially interacts with Manufacturers.
◉ Has the ability to upload data about the interior items that it has in stock and trade them by generating the necessary invoices.
◉ Can create his Portfolio.
◉ May post announcements, news and articles in the Community.
If, in addition to commercial activities, he also provides design services, then by activating Design Services in the Company Settings, he gets additional features:
◉ Acquires the dual role of Supplier - Designer and is displayed in the list of companies in both categories.
Agency:
◉ Can create an unlimited number of projects.
◉ Can be invited to the projects of Designers or Suppliers.
◉ In his projects, he can use only the content of Manufacturers, whose agency he is.
◉ As part of his projects, he works on proformas together with Manufacturers.
◉ May post announcements, news and articles in the Community.
◉ Can't create own Portfolio.
Manufacturer:
Manufacturers in the Flameplace system are divided into 2 types and each of them has its own functionality:
Factory:
◉ Can create its own catalog, items from which will be available for trade in the general content library.
◉ Has the ability to upload data about interior items that it has in warehouses and trade them.
◉ Can create an unlimited number of projects.
◉ After obtaining permission, he can use the content of other Manufacturers in its projects.
◉ Has access to automated proforma generation.
◉ Can create his Portfolio.
◉ May post announcements, news and articles in the Community.
◉ Cannot commercially interact with Customers and Designers without commercial functionality.
Consortium (association of factories):
◉ Can create an unlimited number of projects.
◉ After obtaining permission, he can use the content of other Manufacturers in its projects.
◉ Has access to automated proforma generation.
◉ Can create his Portfolio.
◉ Depending on the permissions it has, it can jointly manage all the capabilities of the Factories included in it.
◉ Cannot commercially interact with Customers and Designers without commercial functionality.
After you decide on the role of your future company, click in its tile on the appropriate button "Create company".
After creating a company, its settings page will open. Here you will need to add the company logo, as well as indicate its name, country, region and locality in which it is located. This is necessary for interaction with other market participants.
Company settings depend on its role and functionality.
So Designers need to indicate the specifics of their activities by ticking the appropriate fields of the "Specialization" form.
If necessary, they can activate the Commercial functionality, add sales specifics and specify the currency in which they work. To the right, in the appropriate fields, they have the opportunity to specify the details of the organization, its bank details and notes to the default proformas. This data will be used when generating invoices and can be changed directly in the document.
Suppliers will need to specify the currency in which they operate, the type of product they sell, and, if Project Functionality is active, the specifics of their project services.
To the right, in the appropriate fields, they have the opportunity to specify the details of the organization, its bank details and notes to the default proformas. This data will be used when generating invoices and can be changed directly in the document.
Agency indicates only its own data and has no settings.
Consortium in addition to their data will have to choose their own currency and, if desired, will be able to specify the details of the organization, its bank details and notes to the proforma by default. This data will be used when generating invoices and can be changed directly in the document.
Factories indicate the specialization of production (what types of goods they produce) and their currency. Below they have the opportunity to specify whether the prices for their products will be visible to all registered users immediately or only after gaining access.
To the right, in the appropriate fields, they have the opportunity to specify the details of the organization, its bank details and notes to the default proformas. This data will be used when generating invoices and can be changed directly in the document.
In order for the changes you made to take effect, click on the "Save" button.
If for any reason you decide to remove your organization from the Flameplace database, click on its settings page in the lower right corner on the inscription "Remove company". Confirm this action in the window that opens.
Your company will be deleted along with its corporate page, catalogue, availability and portfolio if they were created earlier.
After filling in the company data and setting it up, you will partially be able to carry out professional activities, but your organization will not be visible to other users.
In order for it to be displayed in the list of Flameplace companies, you need to create and fill in its corporate page.
To do this, make sure that your company's logo has been added to the settings page of your company and go to the "Company Page" item in the Settings.
All company pages consist of 4 segments:
◉ Photo – a gallery of images that characterize your organization.
◉ About – a description of the specifics of your organization and its strengths.
◉ Geoposition – location of your organization on the map.
◉ Contacts – your organization's contact information.
Let's take a closer look at each of them and consider their functionality.
To add images to your company page, click on the "Add photo" button and select the desired image on your computer. Add the following photos in the same way.
You can change the order of the images by dragging and dropping the photos into the order you want.
If you wish, you can delete any image by clicking on the cross in the upper right corner of the photo thumbnail.
This segment is used to add a description of your organization in different languages. To do this, click on the button of the language you need and in the field below add the description text in this language. The same can be done for other languages. This will allow users from different countries to see information about your company in their language. Users whose language has not yet been added to the editor will see the description in English.
You also have access to text formatting tools. Highlight the desired word or phrase - formatting tools will appear above the selected text.
In order to indicate the location of your organization as accurately as possible, find its place on the map and click to set a marker. If necessary, you can move it by dragging.
To add contact information, you need to select the label of the contact record, and to the right, enter its value. It can be a phone number, email address. mail, link to social profile network or address. Carefully read the requirements for the format of entries - they are displayed in the input fields.
After filling in the entry, click on the "OK" button to add it. Previously added entries can be edited by clicking on them or deleted by clicking on the trash can icon.
At any time, you can save a draft of the page with all the entered data by clicking on the "Save" button in the upper right corner of the page editor. This will allow you not to lose data and continue editing the page later.
You can also preview a draft of the page before publishing it. To do this, click on the "Preview" button - the preview page will open in a new browser tab.
When all segments of the page are completed and you are ready to publish it in the Flameplace companies list, click on the "Publish" button. Your page will be sent for moderation and after it will be added to the general list of companies. If for any reason you want to hide your page from the list of companies, click on the "Hide" button.
For your convenience, we have added 3 types of your page status - it is visible in the upper right corner of the editor and allows you to always track its status.
◉ Red – the page is hidden or not published.
◉ Yellow – page under moderation.
◉ Green – the page is visible in the list of companies.
As in any real organization, your company may have several employees. To differentiate their powers, they can be assigned one of two types of roles:
◉ Administrator – full access to all the functionality of the company;
◉ Manager – limited list of powers and accesses.
The user who created the company automatically receives the role of its Administrator. He gets the opportunity to invite other employees to the organization and issue permission to join the company to other users who have requested this opportunity on their own initiative.
When another employee is accepted into the company, Administrator assigns him one of the roles. If he is assigned the role of Manager, you will need to specify access to which tools of the organization he will be granted.
Employee roles can be changed later, but as long as there is only one Administrator in the company, he will not be able to change his role to Manager.
You can view the list of your employees and manage their settings on the Employees page in the Settings section.
Each of the employees has his own card, which displays his basic information. The order of the cards can be changed by dragging and dropping.
In the upper right corner of all cards, when you hover over them with the cursor, an icon of three dots appears. Clicking on it opens the interaction menu, consisting of the following items:
◉ Change settings - opens the employee settings and permissions page.
◉ Write message - transfers you to the messenger and creates a chat with the employee.
◉ Remove from company - removes the user from the list of your employees, after which he acquires the role and functionality of Customer.
Для изменения настроек и доступов сотрудника кликните на пункт Изменить настройки в меню его карточки. В открывшейся странице вы сможете изменить следующие параметры:
◉ Job title - here you can specify his position in your company;
◉ External communication - determines whether other users will be able to contact the employee from your company page;
◉ Role - вchoice between the role of Administrator or Manager;
◉ Permissions - allows you to specify which sections and tools of the company he has access to. Only available for Manager.
In order for the changes you made to take effect, click on the "Save" button.
You can invite non-company Flameplace users to your organization. To do this, use the card for adding new employees on the Employees page. After clicking on it, you will be taken to the interface for creating an invitation, in which you must specify the following data and parameters of the invited user:
◉ Email - enter here the email address to which his Flameplace user profile is linked;
◉ Job title - here you need to indicate his future position in your company;
◉ Role - choice between the role of Administrator or Manager for the invited employee;
◉ Permissions - allows you to specify access to which sections and tools of the company will be open to him. Only available for Manager;
◉ External communication - determines whether other users will be able to contact the employee from your company page.
After specifying all the parameters, click on the Invite button. Your invitation, along with all instructions, will be sent to your future employee at the user's email address you specified above.
All unregistered users have the ability to browse the Flameplace content libraries. In order to interact with the contents of these libraries you need to register and/or login to your profile.
The "Content" section contains the contents of two types of libraries:
◉ factory catalogs,
◉ stock in the warehouses of manufacturers and suppliers.
This data is always up to date, because. downloaded directly by manufacturers and suppliers.
For the convenience of users, all content is grouped into interior groups, which are elements of collections.
The interface of the "Content" section can be conditionally divided into two main working tools:
◉ filtering and sorting panel,
◉ content display area.
The content library is selected at the top of the panel.
With the buttons above the content display area, you can select the type of product to be displayed. To search for interior groups with the characteristics you need, use the filters on the sidebar.
All interior content presented in Flameplace can be filtered by characteristics and origin and sorted according to various criteria.
Filtering is provided by:
◉ Libraries - choice between catalogs of factories and availability in warehouses from manufacturers and suppliers;
◉ Types - type of products (furniture, lighting, textiles, etc.);
◉ Subtypes (interior groups) - depending on the selected product type, interior groups associated with it will be displayed;
◉ Styles - принадлежность к интерьерному стилю;
◉ Substyles - a finer selection of interior styles (factories are not required to specify them and not all do);
◉ Price range - 3 ranges are provided. Medium - starts with prices slightly above the conventional IKEA, followed by High and at the Ultra high - heavy luxury;
◉ Country of origin - filtering by manufacturer's country;
◉ Brand - the ability to view the content of a specific manufacturer.
All filters are interdependent and adjust to the previously selected value.
You can reset the values of all filters by clicking on the "Reset filters" button.
Filtered content can be sorted by the following criteria:
◉ Number of views - each interior group has its own counter of views by users and sorting by its values allows you to form a conditional content popularity rating;
◉ Date added - using the data on the creation time of interior groups, we can sort the content according to its conditional relevance.
The sort direction can be specified in ascending or descending order.
The selection of sorting values is carried out in the corresponding block in the upper right corner of the screen.
Each interior content group is represented by a corresponding tile in the content area. When hovering over, you will be shown the name of the brand (by clicking on it you can see all the content of this factory) and the name of the collection to which this interior group belongs (by clicking on it you can view the contents of the entire collection).
In order to see in detail the covers of the interior group (general interior photos), click on the icon in the lower left corner of the tile.
Clicking on the interior group tile itself will display its content page.
The interior group content page consists of three workspaces:
◉ List of group items - displays all articles of this interior group with their miniatures, names and codes. Clicking on the desired article will highlight it in gold and display its data.
◉ Current item data - represented by its images, specifications, detailed description (if indicated) and manufacturing options and their prices.
Images of an article can be opened in full-screen view - to do this, click on the corresponding icon in the image panel.
◉ Zone of similar interior groups - displays covers of the interior groups with similar characteristics. The higher the tile of a particular group is located in this list, the more it has in common with the current group. Clicking on a tile of a similar interior group will open its content page.
Clicking on the name of the collection to which the viewed article belongs will display the page of this collection with all the articles included in it.
You can return to the content page by clicking on the "cross" icon in the upper right corner of the page.
The manufacturer's collection content page, like the interior group page, consists of three workspaces:
◉ Collection item list - displays all articles of this collection with their miniatures, names and codes. Clicking on the desired article will highlight it in gold and display its data.
◉ Current item data - represented by its images, specifications, detailed description (if indicated) and manufacturing options and their prices. Images of an article can be opened in full-screen view - to do this, click on the corresponding icon in the image panel.
◉ Zone of similar interior groups - displays covers of the interior groups with similar characteristics. The higher the tile of a particular group is located in this list, the more it has in common with the current group. Clicking on a tile of a similar interior group will open its content page.
Clicking on the type of interior group to which the viewed article belongs will display the page of this group with all the articles included in it.
You can return to the content page by clicking on the "cross" icon in the upper right corner of the page.
In addition to interior content libraries, Flameplace contains a database of all interior market participants.
The "Companies" section contains data on all organizations registered on the platform. You can quickly find a contractor or partner here, and companies can create their own partner network and share data about it with their customers.
In order for your organization to be displayed in the list of companies, if you have not already done so, create it in Settings and fill its page with information. Upon completion of these steps, publish it - after moderation, it will be displayed in the general list of companies and users will learn about you.
The "Companies" section is organized similarly to the "Content" section. You also have access to the content area with company cards and the filter panel.
Company cards display the organization's logo, name, role, and partnership status.
Clicking on a company card opens its corporate page.
In addition to displaying as a list, we have implemented the ability to display companies on an interactive world map. You can switch to this mode by clicking on the globe icon in the upper right corner of the screen.
It is convenient to use this mode when planning business trips and visiting partners, as well as for exploring new markets.
Clicking on a company's geotag will open its mini-card. Clicking on a company logo or name will open its corporate page in a new window, and clicking on the "View on Google Maps" item will open a map page with the organization's location or launch the appropriate route planning application.
The list of all companies represented in Flameplace can be filtered by a number of criteria:
◉ By roles - activities of companies and their roles;
◉ By specialization - data on the specifics of companies (what they sell, what they design, what they produce);
◉ By additional functionality - data on additional services that organizations provide (designers can supply, and suppliers can design);
◉ By location - data on the affiliation of companies to countries and localities.
All filters are interdependent and adjust to the previously selected value.
You can reset the values of all filters by clicking on the "Reset filters" button.
The list of organizations can be sorted by the following criteria:
◉ Alphabetical order - allows you to sort company cards by the first letters of their names;
◉ Number of views - each corporate page has its own counter of views by users and sorting by its values allows you to form a conditional rating of the popularity of company pages;
◉ Date added - using the data on the creation time of the organization's page, we can sort the list of companies according to their conditional relevance.
The sort direction can be specified in ascending or descending order.
The selection of sorting values is carried out in the corresponding block in the upper right corner of the screen in the list display mode.
All user-created and moderated company pages are displayed in the "Companies" section. These pages serve as digital business cards of organizations and contain all the information about them, as well as their product catalog, data on goods in stock, partners and much more ...
Advice: copy the link to your company page and share it with your partners and customers.
Each corporate page contains 4 informative blocks and a set of tools that depends on the organization role.
Informative blocks tell you about the company and contain the following information:
◉ Photo - images of the company, its products, office, showroom, production...
◉ About - name of the organization, its role, specialization and description of its activities.
◉ Geoposition - exact location of the company on the map.
◉ Contacts - all contact details of the organization.
All data specified in the Contacts block can be transferred to your device by scanning a QR code or by saving it directly to your device. To do this, use the corresponding icons located in this block.
Let's take a closer look at the corporate toolkit below.
On the pages of factories, after they upload data about their products to Flameplace, a button "Catalog" will appear. Clicking on it will open an interactive catalog of goods of this manufacturer with prices and explanations for work.
The product catalog supports 2 modes of displaying information:
◉ Content - displays the logical structure of the directory and its hierarchy;
◉ Filters - allows you to filter interior catalog groups by their characteristics.
Switching between these modes is done by clicking on the corresponding tabs on the sidebar.
In the Content mode, the side panel displays the catalog structure divided into collections containing interior groups with their own articles.
Highlighting elements helps you navigate the hierarchy:
◉ the active element is always filled with gold and its contents are displayed in the main zone;
◉ all parent elements are highlighted with a golden frame, which allows you to track their relationship.
Above the main viewing area there are buttons for dividing the catalog by types of factory products.
Navigation through the catalog is possible both through the elements of the sidebar and through the elements of the main zone.
Clicking on the cross takes you back to the next level, and clicking on a manufacturer's name will take you back to their corporate page.
In the factory catalog in the Filters mode, the possible filtering options are displayed in the sidebar. The available options depend on the contents of the manufacturer's catalog and the value selected earlier.
In the content zone, content is grouped into interior zones, just like in the "Content" section.
On the pages of factories and suppliers, after they upload to Flameplace data about their products in stock in warehouses and showrooms, the "Ыещck" button will appear. Clicking on it will open an interactive library of products in stock of this manufacturer or supplier with prices.
The stock library supports 2 output modes:
◉ Content - displays the logical structure of the presence library and its hierarchy;
◉ Filters - allows you to filter the interior groups of the availability library by their characteristics.
Switching between these modes is done by clicking on the corresponding tabs on the sidebar.
In the Content mode, the side panel displays the structure of the availability library divided into brands, their collections containing interior groups with their own articles.
Highlighting elements helps you navigate the hierarchy:
◉ the active element is always filled with gold and its contents are displayed in the main zone;
◉ all parent elements are highlighted with a golden frame, which allows you to track their relationship.
Above the main viewing area there are buttons for breaking down the library of availability by types of products presented.
Navigation through the availability library is possible both by the elements of the sidebar and by the elements of the main zone.
Clicking on the cross takes you back to the next level, and clicking on the owner of the presence library will take you back to their corporate page.
In the presence library in the Filters mode, the possible filtering options are displayed on the sidebar. The available options depend on the contents of the presence library and the value you selected earlier.
In the content zone, content is grouped into interior zones, just like in the "Content" section.
Once you have registered and logged in your Flameplace account, your avatar will be displayed in the upper right corner of the screen. By clicking on it, you can display a personal menu with additional tools, the number of which depends on the role of your user.
Below we will take a detailed look at all available Flameplace tools.
Manufacturers can create an interactive catalog of their products with prices and job descriptions.
In order to use this tool login to your account with a created company, open the personal menu by clicking on the user's avatar in the upper right corner of the screen and select "Catalog editor".
Create your collections, interior product groups (eg Bedroom, Applique or Curtains...) and add your articles. The interior groups created by you will be displayed in the Content library and users will be able to use the included articles in their projects.
Create order in your catalog by dragging its elements into the sequence you need using the arrow icon.
In the section that opens, the first thing you will be asked to do is create an interior collection. To do this, click on the "Add New Collection" button on the sidebar.
Indicate the name of your collection, choose a price range, one of the main interior styles and an substyle (preferably).
Fields marked with an asterisk are mandatory.
In order for the changes you made to take effect, click on the "Save" button.
To edit the desired collection, select it in the sidebar and click on the pencil icon located on the right side of the sidebar.
You can delete a collection by selecting it and clicking on the trash icon located on the right side of the sidebar. Together with the collection, all its contents will be deleted.
After creating a collection, you need to create interior product groups for this collection. To do this, click on the "Add New Group" button on the sidebar.
Select the product type and after the group type. Add general images of the entire interior group. Change their order by dragging.
The first image will become the cover of the entire interior group and will be displayed in the Сontent database. Choose it with special care - it should attract the attention of customers.
In order for the changes you made to take effect, click on the "Save" button.
In order to edit the desired interior group, select it in the sidebar and click on the pencil icon located on the right side of the sidebar.
You can delete an interior group by selecting it and clicking on the trash can icon located on the right side of the sidebar. Together with the interior group, all its contents will be deleted.
After creating an interior group, you need to create articles (interior items included in the interior group). To do this, click on the "Add New Item" button on the sidebar.
The interface for creating a new article is divided into 3 sections:
◉ Images - is responsible for uploading a photo of the article and creating its preview icon.
In order to upload images of an item, click the "Add photo" button and select one or more photos of this article in the window that opens. The selected images will be added to the section and it will be possible to drag and drop them to change their order or delete unnecessary ones by clicking on the cross icon on the photo thumbnail.
To create a preview icon, click on one of the downloaded images - the icon editor will appear below. To make changes, click on the photo icon with a pencil and increase the size of the article on the icon and place it in the center of the visible area.
After making all the changes, save the icon by clicking on the photo icon with a check mark. You can exit the icon editor by resetting all changes by clicking on the cross icon.
You can delete the created preview icon by clicking on the trash icon located below.
◉ Info - is responsible for entering data about the article being created.
This section contains mandatory fields (they are marked with an asterisk and a gold frame) and optional. Let's look at them in detail below:
Article code - factory code of an item of any format. Displayed in proforma.
Name - a short entry about the item's name in English language. Displayed in proforma.
Description - a detailed description of the interior item in one or more languages. Displayed only in the article card.
Size - standard item's sizes in metric system. Displayed in proforma. Other size options are indicated in the section Prices and Variations.
Custom size - indicates the possibility of manufacturing this article in a non-standard version (customization). Displayed only in the article card.
Volume - data on the item's volume in metric system. Necessary for calculating the total volume of cargo by the proforma. Displayed in proforma.
Gross weight - item's weight data in metric system. Necessary for calculating the total mass of the cargo by the proforma. Displayed in proforma.
We recommend that you fill out all fields carefully, as the data specified during creating the item will later go into your proformas and, if some of the fields remain blank, you will have to specify them separately for each proforma manually.
◉ Prices and variations - this section is responsible for creating standard item crafting variations (if they exist in the price list) and adding prices to them.
To create a variation with a price, click on the "Add price" button and fill in the following fields in the form that opens:
Notes - adds a short description of the variation. Example: As pictured...
Size option - if the variation is related to the size of the product that differs from the base one, specify the desired size here. When choosing this variation, it is these dimensions that will be indicated in the proforma.
Materials - here you can specify the material codes for each of the possible variations..
Price - a mandatory field that displays the cost of the created product manufacturing variation.
After filling in all the required fields, click on the "OK" button to save the price option.
The created price options can be arranged in the order you need by dragging and dropping. To do this, hover over one of the price options with the mouse cursor and drag it to the desired location behind the arrow icon that appears.
To change a previously created price option, hover your mouse over it and click on the pencil icon that appears.
To delete a previously created price variant, move the mouse cursor over it and click on the trash icon that appears.
After you add images and fill in all the data of the new article, click on the "Save" button to create it.
In order to edit a previously created item, select it on the sidebar and click on the pencil icon located on the right side of the sidebar.
You can create a duplicate of an item for making subsequent changes by selecting it in the sidebar and clicking on the copy icon located on the right side of the sidebar.
You can delete an item by selecting it in the sidebar and clicking on the trash can icon located on the right side of the sidebar.
Will be filled later - after the release of this functionality...
Manufacturers and suppliers have the opportunity to create a Stock databaseof items in their warehouses and showrooms. In order to use this tool login to your account with a created company, open the personal menu by clicking on the user's avatar in the upper right corner of the screen and select "Availability editor".
Create brands (only available to Suppliers), collections, their interior product groups (eg Bedroom, Applique or Curtains...) and fill them with items. The interior groups in stock you create will go into the Content library and users will be able to use the items from your warehouses in their projects.
Create order in your stock database by dragging and dropping its items into the sequence you want using the arrow icon.
Suppliers begins the creation of a database of stock with the creation of brands of goods stored in their warehouses and showrooms.
To do this, they need to click on the "Add New Brand" button on the sidebar. In the input area that opens, you must select the country of origin of the brand and then enter the name of the new brand or select it from the drop-down list of manufacturers registered in Flameplace.
In order for the changes you made to take effect, click on the "Save" button.
To edit a previously created brand, select it in the sidebar and click on the pencil icon on the right side of the sidebar.
You can delete a brand by selecting it and clicking on the trash can icon located on the right side of the sidebar. Together with the brand, all its contents will be deleted.
After creating a brand (Manufacturers do not have this section), you need to create an interior collection of goods you have in stock. To do this, click on the "Add New Collection" button on the sidebar.
Specify the name of the new collection, select the price range, one of the main interior styles, and the substyle (optional).
Fields marked with an asterisk are mandatory.
In order for the changes you made to take effect, click on the "Save" button.
To edit the desired collection, select it in the sidebar and click on the pencil icon located on the right side of the sidebar.
You can delete a collection by selecting it and clicking on the trash icon located on the right side of the sidebar. Together with the collection, all its contents will be deleted.
After creating a collection, you need to create interior groups of products in stock of this collection. To do this, click on the "Add New Group" button on the sidebar.
Select the product type and after the group type. Add general images of the entire interior group. Change their order by dragging.
The first image will become the cover of the entire interior group and will be displayed in the content database. Choose it with special care - it should attract the attention of customers.
In order for the changes you made to take effect, click on the "Save" button.
In order to edit the desired interior group, select it in the sidebar and click on the pencil icon located on the right side of the sidebar.
You can delete an interior group by selecting it and clicking on the trash can icon located on the right side of the sidebar. Together with the interior group, all its contents will be deleted.
After creating an interior group, you need to create articles (interior items included in the interior group). To do this, click on the "Add New Item" button on the sidebar.
The interface for creating a new article is divided into 3 sections:
◉ Images - is responsible for uploading a photo of the article and creating its preview icon.
In order to upload images of an item, click the "Add photo" button and select one or more photos of this article in the window that opens. The selected images will be added to the section and it will be possible to drag and drop them to change their order or delete unnecessary ones by clicking on the cross icon on the photo thumbnail.
To create a preview icon, click on one of the downloaded images - the icon editor will appear below. To make changes, click on the photo icon with a pencil and increase the size of the article on the icon and place it in the center of the visible area.
After making all the changes, save the icon by clicking on the photo icon with a check mark. You can exit the icon editor by resetting all changes by clicking on the cross icon.
You can delete the created preview icon by clicking on the trash icon located below.
◉ Info - is responsible for entering data about the article being created.
This section contains mandatory fields (they are marked with an asterisk and a gold frame) and optional. Let's look at them in detail below:
Article code - factory code for an item of any format. Displayed in pro forma.
Name - a short entry about the item's name in English language. Displayed in proforma.
Description - a detailed description of the interior item in one or more languages. Displayed only in the article card.
Size - the dimensions of the item you have available in metric system. Displayed in proforma.
Volume - data on the item volume in metric system. Necessary for calculating the total volume of cargo according to the proforma. Displayed in proforma.
Gross weight - item weight data in metric system. Necessary for calculating the total mass of the cargo according to the proforma. Displayed in proforma.
We recommend that you fill out all fields carefully, as the data specified when creating the article will later go into your proformas and, if some of the fields remain blank, you will have to specify them separately for each proforma manually.
◉ Price - this section is responsible for creating the price of an article with explanations and indicating the number of the article you have in stock.
To create an item price, fill in the following fields:
Quantity - indicate how many units of this article you have in stock.
Notes - adds a short explanation to the price. Example: As pictured...
Materials - here you can specify the material codes for this article in stock.
Price - a mandatory field that displays the cost of this article.
After you add images and fill in all the data for the new article, click on the "Save" button to create it.
In order to edit a previously created article, select it on the sidebar and click on the pencil icon located on the right side of the sidebar.
You can create a duplicate of an article for making subsequent changes by selecting it in the sidebar and clicking on the copy icon located on the right side of the sidebar.
You can delete an article by selecting it in the sidebar and clicking on the trash can icon located on the right side of the sidebar.
ATTENTION: BY ACCESSING OR USING THE WEBSITE, THE SERVICES, AND THE PRODUCTS (AS DEFINED BELOW) PROVIDED BY FLAMEPLACE YOU HEREBY ACCEPT THESE TERMS OF SERVICE AND THE PRIVACY POLICY.
THESE TERMS OF SERVICE DO NOT COVER PROMOTIONS FLAMEPLACE MAY CONDUCT, INCLUDING AUCTIONS, CONTESTS, AND SWEEPSTAKES.
1.1. These Terms of Service (these the "Agreement" or “Terms of Service”) are a legal agreement between you, either an individual or an entity (“you”, "your", or “user”), and Flameplace LLC ("Flameplace", "we", "our", or "us"), as specified in the "Contracting Party" section below, regarding your access to and use of the Website, the Services, and the Products.
1.2. Flameplace allows users to communicate, collaborate, and create in a secure and accessible virtual, cloud-based software environment created by Flameplace (the “Services”). Flameplace may offer for downloading from the Website or using through the Website certain products to be used in conjunction with the Services (the “Products”) only for the Service Plan users. The Products shall be licensed subject to the terms of the applicable end user license agreement.
1.3. By accessing and using this website (https://www.flameplace.com/ or https://www.flameplace.it) and all other Flameplace domains (the “Website”), using the Services, downloading or purchasing the Products, you agree to be bound by and to accept these Terms of Service and all terms and conditions contained and/or referenced herein or any additional terms and conditions set forth on the Website.
1.4. The terms of this Agreement may be updated by Flameplace from time to time without notice. In case of the major changes, you will be provided with advance notice of the changes through a prominent notice within the Service and/or by email communication. The amended Terms of Service will take effect upon the date mentioned above on the top of this page, unless otherwise provided in a notice to you. Please check these Terms of Service periodically for changes. Failure to provide or maintain accurate or current contact information by you will not obviate your responsibility to comply with these Terms of Service, as amended from time to time. If you do not agree to any changes to these Terms of Service, you must discontinue using any Flameplace Services and Products and no longer access the Website. Your continued use of the Website, the Services, and the Products indicates your agreement to the changes.
1.5. Flameplace reserves the right to make changes, terminate or restrict access to the Website, the Services, and the Products at any time without notice at its sole discretion.
You agree to use the Website, the Services, and the Products only for your internal business purposes permitted by these Terms of Service as well as any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions. FLAMEPLACE IS NOT RESPONSIBLE FOR ANY VIOLATION OF APPLICABLE LAWS, RULES, OR REGULATIONS COMMITTED BY YOU OR A THIRD PARTY AT YOUR BEHEST. IT IS YOUR RESPONSIBILITY TO ENSURE THAT YOUR USE OF THE WEBSITE, THE SERVICES, AND THE PRODUCTS DO NOT CONTRAVENE APPLICABLE LAWS, RULES, OR REGULATIONS. Specifically, you agree and warrant that in using the Website, the Services, and the Products, your actions do not contravene the laws, rules, or regulations of (1) the country, state, or locality where you reside, or (2) the country, state, or locality where Flameplace is located or operates. This includes complying with applicable export and import restrictions as well as other restrictions.
3.1. You agree not to access (or attempt to access) the Website, the Services, and the Products by any means other than through the means provided by Flameplace or its authorized partners. You agree not to access or attempt to access the Website, the Services, and the Products by way of automated means and that you will not engage in any activity that interferes with or the Website, the Services, and the Products.
3.2. Further, you agree: a. not to disrupt or interfere or otherwise cause harm to the Website, the Services, and the Products, or affiliated or linked sites; b. not to use or attempt to use another user’s User Account (as defined below), password, or system; and c. not to access or attempt to access the User Content (as defined below), which you are not authorized to access under these Terms of Service.
3.3. If anyone other than yourself accesses your User Account, they may perform any actions available to you, make changes to your User Account, and accept any legal terms available therein, make various representations and warranties and more - and all such activities will be deemed to have occurred on your behalf and in your name.
4.1. Flameplace requires any user to create its own user account (the “User Account”) in order to use the Website, the Services, and the Products. In creating your User Account, you agree to submit accurate, current, and complete information about yourself and keep such information updated. Flameplace reserves the right to suspend or terminate any User Account which is reasonably suspected to contain untrue, inaccurate, not current or incomplete information. After you accept these Terms of Service and your User Account registration has been accepted by Flameplace, your User Account will be established.
4.2. User Account created by Administrator is deemed to be the Administrator User Account. The Administrator is a user having administrative privileges, which include, but are not limited to, a right to delete users and their User Content and Personal Information, a right to delete Administrator User Accounts, a right to delete the Flameplace Customer Account (as defined below), and a right to grant users the status of the Administrator, with the granting of the privileges specified in this clause (if the corresponding functionality is available) (the “Administrator”).
4.3. The Service itself, including any Additional functions, all User Accounts, all Administrator User Accounts, uploaded User Content and Personal Information, and other related information, having specified domain name, are deemed to be “Flameplace Customer Account”.
4.4. Hereinafter, the Administrator User Account and User Account are collectively referred to as the “User Account”, unless otherwise noted. After you accept these Terms of Service your User Account will be established.
4.5. You shall choose a personal, non-transferable password. Flameplace may, from time to time, provide you with additional codes or passwords necessary to access and use certain other features or functions of the Website, the Services, and the Products.
4.6. User Accounts may not be “shared” or used by more than one individual. You are solely responsible for any and all activities that occur under your User Account (including for any consequences of using or publishing User Content on or with respect to the Flameplace), whether or not such use was authorized by you. You agree and understand that you are responsible for maintaining the confidentiality of your User Account. Additionally, you may not use anyone else’s User Account at any time, without the permission of such account holder. Flameplace is not liable for any harm caused or related to the theft or misappropriation of your User Account and the User Content. However, you could be held liable for losses incurred by Flameplace or any third party due to misappropriation and use of your User Account. If you become aware of any unauthorized use of your User Account, please notify Flameplace immediately at the address provided in "Contracting Party" section below.
5.1. You may upload data, information, content, materials, and documents to be stored on the Flameplace Customer Account you are connected to (the “User Content”). Subject to these Terms of Service, your User Content may be used in any manner that has been authorized by you. You have no right to use User Content of other users in any way. You also acknowledge and agree that Flameplace has no liability of any kind should any person whom you have allowed to have access to your User Content modify, destroy, corrupt, copy, or distribute your User Content.
5.2. You are solely responsible for protecting the information on your computer or your other devices for example, by installing anti-virus software, updating your applications, password protecting your files, and preventing third party access to your computer. You understand that the User Content of other users might be corrupted from viruses, software malfunctions or other causes. You agree and understand that Flameplace is not responsible for any damage that any user may incur through the sharing and use of such corrupted User Content.
5.3. You own all rights in and to the User Content, including the full power to legally use, publish, transfer or license such User Content. You acknowledge that the User Content is (and will continue to be) true, current, accurate, non-infringing upon any third party rights, and in no way unlawful for you to possess, post, transmit or display in the country in which you or your end users reside.
Flameplace provides support to the users in the support chat or by email.
7.1. All rights and privileges provided herein to you under these Terms of Service are subject to your payment of applicable fee, if any, to Flameplace. Flameplace expressly reserves the right to provide access to the Website, the Services, and the Products free of charge, provided that FlameplaceFlameplace solely at its own discretion may elect to provide the same or similar access for a fee.
7.2. Payment for access to the Services and the Products shall be at prices as agreed upon between you and Flameplace. Flameplace offers multiple service plans for users with different fees and functionality features for each plan (the “Service Plan”) as specified in Pricing Section on the Website.
7.3. Upon expiration of a commercial subscription term, a 14-day period is provided, during which your Flameplace Customer Account remains active (the “Grace period”). If you purchased a new commercial subscription within the Grace period, a new subscription term starts at the moment when the previous one ends.
7.4. Upon expiration of a commercial subscription term, and if you require to proceed using your Flameplace Customer Account under a Free or cheaper Service Plan, and to avoid suspension of your Flameplace Customer Account in the manner prescribed by Section 21 of these Terms of Service, the Administrator must within the Grace period manually identify and delete all the User Content, incompatible with a Free or cheaper Service Plan using the “Plan compatibility chart”, which is a tool that provides an Administrator with the ability to identify such type of User Content that cannot be transferred when switching to a Service Plan with less functionality and/or lower limits (the “cheaper Service Plan”).
7.5. Delivery of the Services and the Products, if any, shall be made at the moment of payment. Payment for the Service Plan, if any, is not fully or partially refundable. All fees are exclusive of taxes, levies, or duties imposed by taxing authorities, unless stated otherwise. You are responsible for paying any such applicable tax. You acknowledge that the amount billed for the Service Plan may vary for reasons that include promotional offers, changes in the User Account, or changes in the amount of applicable sales tax/VAT/GST etc., and you authorize us to bill you for such varying amounts.
7.6. Payment for access to Third Party Materials (as defined in Section 9 of these Terms of Service) shall be made to third parties, if applicable, unless otherwise stated herein. You agree to use the Third Party Materials in accordance with these Terms of Service and subject to such third party’s terms of service.
7.7. You agree that if you purchase any subscription or other services for your User Account, Flameplace may enroll you in automatic renewal of your subscription by withdrawing funds from your payment method that you used to complete the purchase or enrollment order. You may turn off this option at any time through your User Account.
8.1. The term of these Terms of Service shall begin when you start using the Website, the Services, or the Products and shall continue in perpetuity so long as you continue to use the Website, the Services, or the Products, unless otherwise terminated by Flameplace or you by written notice. Flameplace reserves the right to change, suspend or discontinue the Website, the Services, or the Products, or any portion thereof, or terminate these Terms of Service with you at any time, upon notice, and without any liability to Flameplace whatsoever.
8.2. If you want to terminate these Terms of Service, you may do so by notifying Flameplace at any time in writing at the address provided in "Contracting Party" section below. You are solely responsible for terminating your User Account. Upon termination of your User Account, Flameplace has a right, but not an obligation, to delete your User Content from the Website, the Services, and the Products.
8.3. Without prejudice to any other rights, these Terms of Service will terminate automatically (except for those provisions that shall survive) if you fail to comply with any of the limitations or other requirements described herein.
8.4. Upon termination, you must immediately cease using the Website, the Services, and the Products, including without limitation any use of the Flameplace’s Intellectual Property (as defined below).
9.1. Flameplace offers different additional functions which might be activated and deactivated by user, acting for the benefit of Administrator (“Additional functions”). Additional functions might be provided by Flameplace or third parties, for an extra fee or free of charge. Usage of some Additional functions might require updating of the Website and the Services. By using any of the Additional functions you acknowledge and agree to comply with the applicable rules and requirements (“Rules”) and any applicable law, regulation or generally accepted practices or guidelines within relevant jurisdictions.
9.2. Flameplace may also provide links to other websites and/or third party products and services, that are not under the control of Flameplace, including, but not limited, the Telephony, VMA, services available through the Flameplace Marketplace, (as explained below, and together, “Third Party Materials”). Such links are provided only for the convenience of the users of the Website, the Services, or the Products, and the inclusion of any link to Third Party Materials does not imply endorsement by Flameplace of the content, products and/ or services of such Third Party Materials. Notwithstanding any provision to the contrary herein, nothing in these Terms of Service shall be construed as to grant you any rights or licenses with regard to such Third Party Materials or to entitle you to use such Third Party Materials. Download or purchase of Third Party Materials is available only for the Service Plan users and may be done through Flameplace, as provided in Section 1.3. above, as well as at designated third parties and/or distributors (“Sellers” or the “Seller”), which does not cancel the application of these Terms of Service to the Website, the Services, and the Products.
9.3. For some jurisdictions you can purchase for your Flameplace Customer Account telephony or Voice over Internet Protocol Telephony (the “Telephony”). You hereby acknowledge and agree that the Telephony, if available, is provided to you via third party Voximplant, Inc. and is subject to such party’s terms of services (https://voximplant.com/legal/tos/). Payment for the Telephony shall be made to Voximplant, Inc. If your Flameplace Customer Account or telephone number is terminated or suspended for any reason, you may not be able to use remaining Telephony credits.
9.4. You hereby acknowledge and agree that voice and messaging application (“VMA”), if available, is provided to you via third party WEBRTC and is subject to such party’s software license (https://webrtc.org/support/license).
9.5. Flameplace is not responsible in any way for the Third Party Materials.
9.6. Using the Website, the Services, and the Products does not give you ownership of any intellectual property rights to the images supplied through the Website, the Services, and the Products (the “Licensed Images”) you access. You may not use Licensed Images from the Website, the Services, and the Products unless you purchase licensing rights directly from its owner.
9.7. Flameplace Marketplace is provided solely as an online venue for users and Sellers. Flameplace is not a party to any transactions or other relationships between users and Sellers. You hereby acknowledge and agree that:
9.7.1 You are not making a purchase from Flameplace and are not entering into a contract with Flameplace. Your purchase is from the Seller in question, and your contract is with that Seller;
9.7.2 Flameplace will not be a party to any dispute between you and any Seller or another user. Any claims must be made directly against the Seller concerned;
9.7.3 Flameplace not pre-screen Sellers or any items that Sellers advertise in Catalog on our Marketplace. Flameplace is not, therefore, in any way responsible for any items sold or for the content of any App;
9.7.4. Flameplace will not be responsible for any aspect of a transaction and make no warranties as to the quality, safety, or legality of any item(s) purchased, downloaded or installed from Sellers on our Marketplace. Flameplace will not be a party to any dispute between you and any Seller or another user. Any claims pertaining to a transaction must be made directly against the Seller concerned; and
9.7.5. All Sellers are different and may not accept the same payment methods, process transactions within the same time frame, or offer the same delivery methods (or prices).
Where Flameplace has provided you with a translation of the English language version of these Terms of Service into another language, you agree that the translation is provided for your convenience only and that the English language version of these Terms of Service will govern your relationship with Flameplace.
11.1. Copyright, trademark and all other proprietary rights in the Website, the Services, and the Products rest with Flameplace, its affiliates, and its licensors (if any) (the “Flameplace’s Intellectual Property”). Unless otherwise specifically provided herein or authorized by Flameplace in writing, all rights in the Website, the Services, and the Products not expressly granted herein are reserved. You agree not to copy, republish, frame, make available for download, transmit, modify, rent, lease, loan, sell, assign, distribute, license, sublicense, reverse the Flameplace’s Intellectual Property or create derivative works based on the Flameplace’s Intellectual Property.
11.2. Flameplace disclaims any proprietary interests in the intellectual property rights other than the Flameplace’s Intellectual Property, including without limitation Third Party Materials, the Telephony, the Licensed Images (as defined below) and the User Content.
11.3. You know and agree that we will need to upload your content to our platform, including cloud services and CDN's, to make display adjustments and perform any other technical actions required.
12.1. THE WEBSITE, THE SERVICES, AND THE PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” FLAMEPLACE HEREBY EXPRESSLY DISCLAIMS ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, AND NON-INFRINGEMENT AS TO THE OPERATION OF THE WEBSITE, THE SERVICES, AND THE PRODUCTS. EXCEPT AS AGREED BY FLAMEPLACE IN WRITING, CONTRACTORS, AGENTS, DEALERS OR DISTRIBUTORS OF FLAMEPLACE OR ANY OTHER THIRD PARTY SHALL NOT HAVE A RIGHT TO MODIFY THIS LIMITED WARRANTY, NOR TO MAKE ANY ADDITIONAL WARRANTIES.
12.2. FLAMEPACE DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS AS TO THE SECURITY OF THE WEBSITE, THE SERVICES, AND THE PRODUCTS. YOU ACKNOWLEDGE THAT ANY INFORMATION SENT MAY BE INTERCEPTED IN TRANSMISSION OR OTHERWISE. FLAMEPLACE DOES NOT WARRANT THAT THE WEBSITE, THE SERVICES, AND THE PRODUCTS OR ELECTRONIC COMMUNICATIONS SENT BY FLAMEPLACE ARE FREE FROM VIRUSES OR ANY OTHER HARMFUL ELEMENTS. THE USE OF THE WEBSITE, THE SERVICES, AND THE PRODUCTS IS DONE AT YOUR OWN DISCRETION AND RISK AND WITH YOUR AGREEMENT THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM, LOSS OF DATA, OR OTHER HARM THAT RESULTS FROM SUCH ACTIVITIES. FLAMEPLACE ASSUMES NO LIABILITY FOR ANY COMPUTER VIRUS OR OTHER SIMILAR SOFTWARE CODE THAT IS DOWNLOADED TO YOUR COMPUTER IN CONNECTION WITH THE WEBSITE, THE SERVICES, AND THE PRODUCTS. NO ADVICE OR INFORMATION WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM FLAMEPLACE OR FROM THE WEBSITE, THE SERVICES, AND THE PRODUCTS SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS OF SERVICE.
12.3. Flameplace will use all commercially reasonable efforts to restrict access to your User Account and User Content to unauthorized persons. However, no password-protected system of data storage and retrieval can be made entirely impenetrable. You hereby acknowledge and accept that it is your responsibility to protect your password confidentiality and protect your User Content from unauthorized access, view, copy, and modification.
12.4. You understand and agree that the Website may contain references to the Services and the Products that may not be available in a particular country. Any such reference does not imply or warrant that any such Website, the Services, and the Products shall be available at any time in any particular country.
12.5. You understand and agree that by using the Website, the Services, and the Products, you may be exposed to content that you may find offensive, indecent or objectionable and that, in this respect, you use the Website, the Services, and the Products at your own risk.
12.6. IN NO EVENT FLAMEPLACE SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS, LOST PROFITS, CONTRACT, REVENUE, DATA, INFORMATION OR BUSINESS INTERRUPTION), UNDER ANY THEORY OF LIABILITY, RESULTING FROM, ARISING OUT OF OR IN CONNECTION WITH THE WEBSITE, THE SERVICES, AND THE PRODUCTS, INCLUDING, BUT NOT LIMITED TO, (I) THE USE OF, OR INABILITY TO USE THE WEBSITE, THE SERVICES, AND THE PRODUCTS FOR ANY REASON, WITHOUT NOTICE, (II) THE STATEMENTS OR ACTIONS OF ANY THIRD PARTY ON OR THROUGH THE WEBSITE, THE SERVICES, OR THE PRODUCTS, (III) ANY UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSION OR DATA, (IV) ANY INFORMATION THAT IS SENT OR RECEIVED, OR NOT SENT OR RECEIVED, (V) ANY FAILURE TO STORE DATA, ANY LOSS OF DATA, LOSS OR DAMAGE TO FILES, AND THE USER CONTENT AVAILABLE THROUGH THE WEBSITE, THE SERVICES, AND THE PRODUCTS THAT ARE DELAYED OR INTERRUPTED, EVEN IF FLAMEPLACE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND (VI) ANY NONPERFORMANCE, DELAY, ERROR, DATA LOSS OR OTHER LOSS CAUSED BY ANY EVENTS OR CONDITIONS THAT ARE BEYOND THE REASONABLE CONTROL OF FLAMEPLACE. YOU AGREE THAT NEITHER FLAMEPLACE NOR ITS THIRD PARTY PROVIDERS WILL BE LIABLE TO YOU IN ANY WAY FOR THE TERMINATION, SUSPENSION, INTERRUPTION, DELAY OF ANY OF THE WEBSITE, THE SERVICES, AND THE PRODUCTS. NOTWITHSTANDING ANYTHING HEREIN TO THE CONTRARY, THE AGGREGATE LIABILITY OF FLAMEPLACE FOR DAMAGES IN CONNECTION WITH THIS AGREEMENT, WHETHER FOR BREACH OF CONTRACT OR IN TORT, AND REGARDLESS OF WHETHER FLAMEPLACE HAS BEEN INFORMED OF THE POSSIBILITY OR LIKELIHOOD OF SUCH DAMAGES OR THE TYPE OF CLAIM, CONTRACT, OR TORT, WILL NOT EXCEED THE AMOUNT PAID BY YOU TO FLAMEPLACE IN THE TWO-MONTH PERIOD PRECEDING THE DATE THE CLAIM AROSE AND WILL BE LIMITED TO A SUM EQUAL TO 1000 US DOLLARS (OR 10 US DOLLARS IN THE CASE OF A FREE PLAN).
12.7. Any action brought against Flameplace pertaining to or in connection with the Website, the Services, and the Products must be commenced and notified to Flameplace in writing within one (1) year after the date the cause for action arose.
12.8. Notwithstanding anything to the contrary in the foregoing, in no circumstances may Flameplace be considered as a “publisher” of any User Content, does not in any way endorse any User Content, and assumes no liability for any User Content uploaded, posted, published and/or made available by any user or any other party on and/or through the Website, the Services, and the Products, for any use by any party, or for any loss, deletion or damage thereto or thereof or any loss, damage, cost or expense that you or others may suffer or incur as a result of or in connection with publishing, accessing and/or relying on any User Content. Furthermore, Flameplace shall not be liable for any mistakes, defamation, libel, falsehoods, obscenity, pornography, incitement and/or any other unlawful and/or infringing User Content you or any other party may encounter. Flameplace does not recommend the use of the Website, the Services, and the Products for hosting of personal content and shall not bear any security or integrity obligations or risks regarding breach or damage to any such content.
13.1. You hereby warrant that: (i) all information provided by you to Flameplace in connection with the Website, the Services, and the Products is true, accurate, correct, and up to date; (ii) you have full power and authority to enter into these Terms of Service; (iii) you are of legal age to form a binding contract with Flameplace; (iv) you will seek all necessary governmental approvals required to effectuate these Terms of Service; (v) you shall perform all of your obligations under these Terms of Service in accordance with applicable laws; and (vi) your editorial, text, graphic, audiovisual, and other content that is available to end users of the Website, the Services, and the Products and that is not provided by Flameplace do not (1) infringe any intellectual property rights of any third party, (2) constitute defamation, libel or obscenity, (3) result in any consumer fraud, product liability, breach of contract to which you are a party or cause injury to any third party, (4) promote violence or contain hate speech, (5) violate any applicable law, statute, ordinance, or regulations, or (6) contain adult content or promote illegal activities.
13.2. You hereby agree that you are responsible and assume any risks if by any reason the Website, the Services, and the Products made available breach national law of your country.
14.1. The Website, the Services, and the Products are subject to the United States and European Union export controls and economic sanctions laws and regulations, including but not limited to, the United States Export Administration Regulations (“EAR”), regulations promulgated by the US Department of the Treasury’s Office of Foreign Assets Control (“OFAC”), and regulations promulgated by the Council of the European Union (“EU”). Customer acknowledges and agrees that the Website, the Services, and the Products may not be exported or re-exported (i) into (or to a national or resident of) U.S.-embargoed country or region (currently: Crimea Region of Ukraine and Covered Regions of Ukraine - Donetsk People's Republic (DNR) and Luhansk People's Republic (LNR), Cuba, Iran, North Korea, and Syria) or any other embargoed and restricted countries or territories; or (ii) to any blocked or denied person, or prohibited end-user under OFAC’s list of Specially Designated Nationals, EAR’s lists or the EU regulations. By using the Website, the Services, and the Products, you represent and warrant that you are not located in, under the control of, or a national or resident of any such embargoed or restricted country or territory or not named on any such list.
14.2. You and Flameplace agree to comply with applicable export controls and sanctions laws and regulations, and all other laws, rules, and regulations applicable to the parties under this Terms of Service. You agree to notify Flameplace immediately, in case you become subject to any export control and sanctions regulations. Flameplace reserves the right to restrict access to the Website, the Services, and the Products at any time without notice in accordance with such laws and regulations.
15.1. It is Flameplace policy to respond to notices of alleged copyright infringement that comply with applicable international intellectual property law (including, in the United States, the Digital Millennium Copyright Act). If you believe that your work has been copied in a way that constitutes copyright infringement, please provide Flameplace Copyright Agent with the written information specified below. (Please note that this procedure is exclusively for notifying Flameplace that your copyrighted material has been infringed.) a. An electronic or physical signature of the copyright owner or the person authorized to act on behalf of the owner of the copyright interest; b. A description of the copyrighted work that you claim has been infringed upon; c. A description of where the material that you claim is infringing is located on the Website; d. Your address, telephone number, and email address; e. A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and f. A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
16.1. You recognize and agree to the condition that the Website, the Services, and the Products may be updated and modified from time to time. These modifications may take the form of bug fixes, enhanced or reduced functions, new modules, changes in the user interface, conformity to new regulations, or other forms. Such updates and modifications can be made without advanced notice.
16.2. If you download the Products, it may automatically download and install subsequent updates for such Products. These updates are designed to improve, enhance and further develop the Products and may take the form of bug fixes, enhanced functions, new software modules and completely new versions. You agree to receive such updates (and permit Flameplace to deliver these to you) as part of your use of the Website, the Services, and the Products.
17.1. The Website may contain pages or sections which may be edited by and are visible for all visitors of the Website, including, but not limited to, forums, chats, guestbook and comments (“Publicly-Edited Sections”). Discretion should be used in entering Personal Information within Publicly-Edited Sections, as it may be viewed by third parties. Use of Personal Information contained in the Publicly-Edited Sections are subject to the Privacy Policy.
17.2. Flameplace reserves the right to modify and/or delete any message submitted to the Publicly-Edited Sections, at its sole discretion, at any time and for any reason, including, but not limited to, material which in Flameplace’ opinion: a. may constitute libel, defamation, invasion of privacy, or is obscene, pornographic, abusive, or threatening; b. may infringe any intellectual property or other right of any entity or person; c. may violate any applicable law or advocates illegal activity; d. advertises or otherwise solicits funds or is a solicitation for goods, services, advertisers or sponsors or otherwise engages in commercial activity; e. disrupts the normal flow of dialogue or otherwise acts in a way which affects the ability of other people to engage in real time activities via Website; f. includes programs which may contain viruses, worms, trojan horses or other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunication; g. violates any policy or regulation established from time to time regarding use of the Website, the Services, and the Products or any networks connected to the Website; or h. contains links to other sites that contain the kind of content which falls within the descriptions set out in (a) to (g) above.
18.1. You may not use the Website, the Services, and the Products for any purpose that is unlawful, prohibited by these Terms of Service, or in any way interferes or attempts to interfere with the proper working of the Website, the Services, and the Products. You may not use the Website, the Services, and the Products in any manner that could damage, disable, overburden, or impair the Website, the Services, and the Products, or that interferes with any third party’s use and enjoyment of the Website, the Services, and the Products. You agree that you: a. will not use any third-party software that intercepts, “mines,” or otherwise collects information from or through the Website, the Services, and the Products; b. will not institute, assist, or become involved in an attack upon any Flameplace server or otherwise attempt to disrupt the Flameplace servers, which would be a violation of criminal and civil laws; and should such an attempt be made or assistance for such an attack be provided, Flameplace reserves the right to seek damages from any such user to the fullest extent permitted by law; c. will not submit, transmit or display any disparaging information about Flameplace, the Website, the Services, and the Products or any third party in a context, which may be deemed as defamatory, libelous, obscene, harassing, threatening, incendiary, abusive, racist, offensive, deceptive or fraudulent, encouraging criminal or harmful conduct, discriminates against, or is in any way defamatory of, any person, group, or class of persons; race; gender; religion; nationality; disability; sexual orientation; or age; or which otherwise violates the Flameplace’s Intellectual Property or the rights of any third party; and d. will not upload to the Website, to the Services and to the Products or otherwise use them to design, develop, distribute and/or otherwise transmit or execute, any virus, worm, Trojan Horse, time bomb, web bug, spyware, malware, or any other computer code, file, or program that may or is intended to damage or hijack the operation of any hardware, software, or telecommunications equipment, or any other actually or potentially harmful, disruptive, or invasive code or component; and e. will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Flameplace Services or Flameplace's systems or networks connected to the Flameplace Services, or otherwise interfere with or disrupt the operation of any of the Flameplace Services, or the servers or networks that host them or make them available, or disobey any requirements, procedures, policies, or regulations of such servers or networks. f. will not use the Website, the Services, and the Products in connection with any form of spam, unsolicited mail, fraud, scam, phishing, “chain letters,” “pyramid schemes” or similar conduct, or otherwise engage in unethical marketing or advertising.
18.2. If you violate any provision of these Terms of Service, or engage in any other behavior Flameplace deems abusive or inappropriate, Flameplace may take action against your Flameplace Customer Account or your Flameplace.Sites. Flameplace reserves the right to remove any User Content and suspend your Flameplace Customer Account or your Flameplace.Sites without any refund of any amounts paid for the Website, the Services, and the Products, without notice, at any time and for any reason. Flameplace reserves the right to enforce, or not enforce, these Terms of Service in its sole discretion.
You hereby agree to indemnify and hold harmless Flameplace, its affiliates, licensors and licensees, its officers, directors, agents, and employees, from any expense, loss, claim, damage, fine, penalty or liability, including reasonable fees for attorneys and other professionals, payable under any judgment, verdict, court order or settlement, to the extent resulting from any claim, demand, action, suit, arbitration, or other proceeding initiated by any third party, including the assessment, claim or demand by a governmental agency or entity, arising out of your breach of these Terms of Service.
Linking to the Website is permitted provided that you comply with the following rules. You may link to the home page of the Website or to any other page of the Website. However, you are not allowed to use in-line linking (or hot-linking) or framing. You must not imply that Flameplace endorses or sponsors the linker or its website, products or services. You must not use the Flameplace’s Intellectual Property without advance written permission from Flameplace. Furthermore, you agree to remove the link at any time upon Flameplace’s request.
21.1. If the service plan is Free (either originally or converted) and the Flameplace Customer Account completely inactive over the course of 90 days, such Flameplace Customer Account is archived, and it can be retrieved only by an Administrator. To retrieve the Flameplace Customer Account, an Administrator simply needs to log in. If no Administrator logs in for another 90 days after the instance has been ‘archived’, the Flameplace Customer Account will be deleted.
21.2. Flameplace reserves the right to suspend the Flameplace Customer Account (temporary limit access to User Accounts and Administrator Accounts) on the occurrence of any of the following:
21.2.1. if you fail to comply with terms of these Terms of Service or other requirements described herein;
21.2.2. non-deletion of User Content incompatible with a Free or cheaper Service Plan in accordance with Section 7.4. of these Terms of Service.
21.3. To restore access to the Flameplace Customer Account suspended based on Section 21.2.2. of these Terms of Service, you should purchase a new commercial subscription with all features and limits required for proper functioning of the suspended User Account.
21.4. Flameplace reserves the right to delete your Flameplace Customer Account and all the data connected, including your User Content, upon 50 calendar days after suspension of your Flameplace Customer Account (as defined in Section 21.2. of these Terms of Service) without the possibility of recovering any data. In this case, the domain name of the deleted Flameplace Customer Account becomes available for assignment to other customer accounts. Flameplace is not liable for any damage, liabilities, losses (including any loss of data or profits) or any other consequences that you may incur in connection with such actions.
21.5. The Administrator may initiate deletion of the Flameplace Customer Account by first dismissing other Administrators, if any, which will entail deletion of all the connected User Accounts and all connected User Content, subject to the availability of such feature. In this case, the Flameplace Customer Account will be made inactive immediately and completely deleted over the course of 90 (ninety) calendar days.
Flameplace may assign or delegate these Terms of Service, in whole or in part, to any person or entity at any time subject to prior notification. You, however, may not assign or delegate any rights or obligations under these Terms of Service without Flameplace’s prior written consent, and any unauthorized assignment and delegation by you is void and ineffective.
All transactions pertaining to the Website, the Services, and the Products can be conducted and executed electronically. We may keep records of any type of communication conducted via the Website. All electronic records are deemed sent when they are properly addressed to the recipient and the record enters an information processing system outside the control of the sender or the record enters a region of an information processing system under the recipient’s control. All electronic records are received when the record enters an information processing system that the recipient has designated or uses for the purpose of receiving electronic records or information of the type sent, in a form capable of being processed by that system, and from which the recipient is able to retrieve the electronic record.
You acknowledge and agree that any violation or breach of these Terms of Service may cause Flameplace immediate and irreparable harm and damages. As a result, Flameplace has the right to, and may in its discretion, immediately obtain preliminary injunctive relief (including, without limitation, temporary restraining orders) and seek permanent injunctive relief regarding any violation or breach of these Terms of Service. In addition to any and all other remedies available to Flameplace in law or in equity, Flameplace may seek specific performance of any term in these Terms of Service.
These Terms of Service will be enforced to the fullest extent permitted by applicable law. If for any reason any provision of these Terms of Service are held to be invalid or unenforceable under applicable law to any extent, then (a) such provision will be interpreted, construed or reformed to the extent reasonably required to render the same valid, enforceable and consistent with the original intent underlying such provision and (b) such invalidity or unenforceability will not affect any other provision of these Terms of Service.
26.1. All Personal information that Flameplace may use will be collected, processed, and held in accordance with the provisions of the local Data Protection legislation of Virginia, EU Regulation 2016/679 General Data Protection Regulation (“GDPR”), and user’s rights under the Data Protection Legislation. You can find more information about our GDPR compliance at our GDPR section.
26.2. Please read the Privacy Policy (the “Privacy Policy”), which describes how Flameplace collects, uses, discloses, manages and stores users’ Personal Information.
26.3 Flameplace processes any users-of-users Personal Data subject to the applicable Data Protection Legislation (as defined in the DPA), on Your behalf, under Your instructions in the provision of the Service and the terms of the Data Processing Agreement (the “DPA”),which are hereby incorporated by reference, and the parties agree to comply with such terms.
26.4 You are responsible for and must secure all necessary notices, permissions, and consents to collect, use, and share people's content and information, including maintaining a published privacy policy, and otherwise complying with applicable law.
26.5 If you are a visitor, user or customer of any of our users, and would like to make any requests or queries regarding your Personal Information, please contact such user(s) directly. For example, if you wish to access, correct, amend, or delete inaccurate information processed by Flameplace on behalf of its users, please direct your query to the relevant User (who is the "Controller" of such data). If requested to remove any users-of-users Personal Information, we will respond to such request within thirty (30) days.
26.6. If you choose to access, install, download or purchase Third Party Materials provided by Marketplace Sellers, these Sellers will also collect, hold, and process your Personal information in the course of transactions (for example, your name, email address, and postal address).
26.7. Users must only use the personal data of other users to the extent necessary to complete a transaction, to communicate about a specific transaction, to communicate via our Marketplace, and/or to respond to messages from them. You may not add any user to a mailing list, use their data for marketing, or retain any payment details. You may only use another user’s personal data for additional purposes with their consent.
You may from time to time provide suggestions, comments or other feedback to Flameplace with respect to the Website, the Products, or the Services (hereinafter “Feedback”). You agree that all Feedback is and shall be entirely voluntary and shall not, absent separate agreement, create any confidentiality obligation for Flameplace. Flameplace shall be free to disclose and use such Feedback as it sees fit, entirely without obligation of any kind to you. The foregoing shall not, however, affect either party’s obligations hereunder with respect to the information protected pursuant to the Privacy Policy.
These Terms of Service shall be governed by and construed in accordance with the laws of the EU without regard to its conflict of laws rules. You agree to the exclusive jurisdiction of the courts of the Bulgaria for any claim or cause of action arising out of, or relating to or in connection with these Terms of Service or the Website, the Services, and the Products.
Flameplace entity entering into this Agreement and address for user notifications depend on your country and, unless otherwise specified in user’s invoice, should be defined in accordance with the following:
Your Country: Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Russian Federation, Tajikistan, Turkmenistan, Ukraine, Uzbekistan.
Entity entering into this Agreement Notification address: Flameplace LLC (Moscow, Russia).
All other countries:
Entity entering into this Agreement Notification address: Flameplace LLC (Sofia, Bulgaria).
