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The Flameplace web service was created as a single working tool for all professionals of the interior market and private customers.
The service is based on a content library from the catalogs of factories and interior items available in the warehouses of manufacturers and suppliers. To interact with this library were developed all the necessary interactive tools for full-fledged professional activity.
Companies of the interiors market using our service receive all the necessary data and automation of most work processes. This allows you to significantly reduce the time of working on projects and provide / get access to all catalogs and stocks.
Customers have access to manufacturers' catalogs and the opportunity to get information about interior items available in stores in their city or country, without leaving their homes.
Just like in real life, we have implemented in our service five main roles of market participants - Factory, Supplier, Designer, Agency, Customer. Each of these roles received its own set of tools and capabilities for full-fledged work.
We have recreated all the rules of the market and the logic of its work - you do not have to relearn.
The idea of the service is as follows:
Factories register, create their own pages and upload the contents of their catalogs with prices and data on the availability of finished products in warehouses to a common content library.
This will allow them to repeatedly expand their sales markets and increase sales volumes. At the same time, marketing costs are reduced and the time spent on projects is reduced due to the automation of work processes.
Other market participants use this library to create their projects in the Configurator. With the help of content filters by characteristics, they find and fill each of the rooms with everything they need and, through Suppliers, request proforma from Producers.
Based on requests from Suppliers, Factories automatically generate proformas and send them to Suppliers, who generate invoices for Designers and/or Customers.
By the same logic, Suppliers add interior items that they have in warehouses and showrooms to the library, and Designers and Customers can form their projects or their parts from ready-made products.
This allows Suppliers to increase their sales many times over due to greater coverage of customers, and allows Customers and Designers to know exactly what is available in their city, region or country and not waste time launching in production and logistics.
Designers, in addition to access to a huge library of interior items, get the opportunity to work together on a project with Customer and Supplier. After registering on the service and creating your page, other users will be able to invite them to work on their projects, which will increase the amount of work for them and greatly simplify the search for clients.
To start using Flameplace fully, you need to register or log in to your account if you already have one. To do this, just go to the appropriate page by clicking on the blinking button ** "Enter" **, located in the upper right corner of the screen.
To register in the appropriate form, enter your email address, enter your password below (min. 8 characters) and repeat it for security in the next field.
Confirm your acceptance of our terms of use by ticking the appropriate checkbox and clicking the "Register" button.
After that, for you will be automatically sent an email to the previously specified email address, in which you will need to click on the button "Confirm my account" or on the corresponding link if the button is not displayed.
Congratulations, you've registered!!!
Ниже мы расскажем о заполнении профиля пользователя и его настройках – это необходимо для того, чтобы максимально настроить сервис под свои нужды и увеличить эффективность его использования.
If you have registered before, in the "Login" form, enter the email address you used during registration and your password. Confirm the action by clicking on the button "Login".
If you have forgotten your account password, you can reset it by clicking on the inscription Forgot password? in the login form. Enter your email address that you used during registration and click on the button "Reset password". An email with the necessary instructions will be sent to the email address you provided during registration.
After the future user receives a letter with an invitation to join the company, it is enough for him to accept this invitation and create his access password in the page that opens. Next, he will be redirected to the page for filling out his profile and will automatically be attached to the company that invited him. His role, functionality and permissions are determined by the Administrator who invited him at the time the invitation was generated.
The "Settings" section is divided into several subsections and their number depends on your role in Flameplace.
Upon registration, you automatically get the role of Customer, which has simplified functionality and limitations. It requires only the Profile subsection to be filled in.
Corporate roles can be selected after creating a company and they add additional functionality to the Settings section.
Below we will consider all the options for configuring the service...
After confirming your email address, you will be taken to your profile settings page and section welcome screen. Each new section that you visit will meet you with one or more slides that will tell you about the main functionality of this section of the service. After the greeting is closed, it can be re-displayed by clicking on the "i" icon.
In addition to the welcome screens, to help you get started with Flameplace, we've added tooltips to all elements of the service, which will tell you what they are for and what functions they perform. Over time, when you are fully comfortable, if you wish, you can turn them off in your profile settings.
In order to use Flameplace effectively, you need to complete your profile and customize it for yourself.
Enter your first and last name in the appropriate fields, and if you wish, select an avatar or add your photo - this data will be visible to other users in correspondence. Next, you need to select the country, region and locality of your residence. This is necessary so that we can connect you with local market participants.
In the Settings section, you can turn off tooltips for service items, select the language of notifications that will be sent to you by e-mail and set up on what occasion we can send them to you.
You can also change the password that you specified when creating your account. To do this, click on the "Change password" button and enter your old password in the fields that open, and enter the new password twice below.
In order for the changes you made to take effect, click on the "Save" button.
Until you create your own company or join someone else's organization, you remain in the role of Customer with the following options:
Customer:
◉ Can create for a fee an unlimited number of their projects.
◉ Can invite a Designer to his projects and work together with him.
◉ The supply of goods can only be carried out through Suppliers.
◉ Cannot request invoices direcly from Manufacturers.
◉ Can't create own Portfolio.
◉ Cannot post announcements, news, and articles in the Community.
Deleting a profile
If for any reason you decide to stop using Flameplace and want to delete your profile, then you will need to click on the inscription "Delete profile" in the profile settings in the lower right corner of the screen and confirm the action in the window that opens.
We understand that the reasons for such a decision may be different, but if we can change your mind, we invite you to write to us in the support chat and discuss the situation that led you to such a decision.
Along with deleting an account from Flameplace will be removed:
◉ your company and its page if it was created by you and you are its sole Administrator;
◉ the contents of your catalog and stock, if any have been created;
◉ the contents of your portfolio, if one has been created.
Any user can switch to professional activities in the Flameplace service by creating their own Company or joining someone else's organization.
To join, you need to send a request to join on the page of the company you are interested in using the additional menu and wait for permission.
Before you create your company, you need to find the button "Create company" on the sidebar of the Settings section. Click on it and in the page that opens, select one of the four corporate roles, depending on the type of your activity.
Just like in real life, we have provided the following roles and opportunities for interior market professionals:
Designer:
◉ Can create an unlimited number of projects.
◉ Can be invited to the projects of Customers and Suppliers.
◉ The supply of goods can only be carried out through Suppliers.
◉ Can create his Portfolio.
◉ May post announcements, news and articles in the Community.
◉ Cannot request invoices directly from Manufacturers.
If, in addition to design services, he also carries out commercial activities, then when Commercial functionality is activated in the Company Settings, he receives additional features:
◉ Full commercial interaction with Manufacturers.
◉ Acquires the dual role of Designer - Supplier and appears in both categories in the list of companies.
Supplier:
◉ Can create an unlimited number of projects.
◉ Can be invited to the projects of Customers or Designers.
◉ Fully commercially interacts with Manufacturers.
◉ Has the ability to upload data about the interior items that it has in stock and trade them by generating the necessary invoices.
◉ Can create his Portfolio.
◉ May post announcements, news and articles in the Community.
If, in addition to commercial activities, he also provides design services, then by activating Design Services in the Company Settings, he gets additional features:
◉ Acquires the dual role of Supplier - Designer and is displayed in the list of companies in both categories.
Agency:
◉ Can create an unlimited number of projects.
◉ Can be invited to the projects of Designers or Suppliers.
◉ In his projects, he can use only the content of Manufacturers, whose agency he is.
◉ As part of his projects, he works on proformas together with Manufacturers.
◉ May post announcements, news and articles in the Community.
◉ Can't create own Portfolio.
Manufacturer:
Manufacturers in the Flameplace system are divided into 2 types and each of them has its own functionality:
Factory:
◉ Can create its own catalog, items from which will be available for trade in the general content library.
◉ Has the ability to upload data about interior items that it has in warehouses and trade them.
◉ Can create an unlimited number of projects.
◉ After obtaining permission, he can use the content of other Manufacturers in its projects.
◉ Has access to automated proforma generation.
◉ Can create his Portfolio.
◉ May post announcements, news and articles in the Community.
◉ Cannot commercially interact with Customers and Designers without commercial functionality.
Consortium (association of factories):
◉ Can create an unlimited number of projects.
◉ After obtaining permission, he can use the content of other Manufacturers in its projects.
◉ Has access to automated proforma generation.
◉ Can create his Portfolio.
◉ Depending on the permissions it has, it can jointly manage all the capabilities of the Factories included in it.
◉ Cannot commercially interact with Customers and Designers without commercial functionality.
After you decide on the role of your future company, click in its tile on the appropriate button "Create company".
After creating a company, its settings page will open. Here you will need to add the company logo, as well as indicate its name, country, region and locality in which it is located. This is necessary for interaction with other market participants.
Company settings depend on its role and functionality.
So Designers need to indicate the specifics of their activities by ticking the appropriate fields of the "Specialization" form.
If necessary, they can activate the Commercial functionality, add sales specifics and specify the currency in which they work. To the right, in the appropriate fields, they have the opportunity to specify the details of the organization, its bank details and notes to the default proformas. This data will be used when generating invoices and can be changed directly in the document.
Suppliers will need to specify the currency in which they operate, the type of product they sell, and, if Project Functionality is active, the specifics of their project services.
To the right, in the appropriate fields, they have the opportunity to specify the details of the organization, its bank details and notes to the default proformas. This data will be used when generating invoices and can be changed directly in the document.
Agency indicates only its own data and has no settings.
Consortium in addition to their data will have to choose their own currency and, if desired, will be able to specify the details of the organization, its bank details and notes to the proforma by default. This data will be used when generating invoices and can be changed directly in the document.
Factories indicate the specialization of production (what types of goods they produce) and their currency. Below they have the opportunity to specify whether the prices for their products will be visible to all registered users immediately or only after gaining access.
To the right, in the appropriate fields, they have the opportunity to specify the details of the organization, its bank details and notes to the default proformas. This data will be used when generating invoices and can be changed directly in the document.
In order for the changes you made to take effect, click on the "Save" button.
If for any reason you decide to remove your organization from the Flameplace database, click on its settings page in the lower right corner on the inscription "Remove company". Confirm this action in the window that opens.
Your company will be deleted along with its corporate page, catalogue, availability and portfolio if they were created earlier.
After filling in the company data and setting it up, you will partially be able to carry out professional activities, but your organization will not be visible to other users.
In order for it to be displayed in the list of Flameplace companies, you need to create and fill in its corporate page.
To do this, make sure that your company's logo has been added to the settings page of your company and go to the "Company Page" item in the Settings.
All company pages consist of 4 segments:
◉ Photo – a gallery of images that characterize your organization.
◉ About – a description of the specifics of your organization and its strengths.
◉ Geoposition – location of your organization on the map.
◉ Contacts – your organization's contact information.
Let's take a closer look at each of them and consider their functionality.
To add images to your company page, click on the "Add photo" button and select the desired image on your computer. Add the following photos in the same way.
You can change the order of the images by dragging and dropping the photos into the order you want.
If you wish, you can delete any image by clicking on the cross in the upper right corner of the photo thumbnail.
This segment is used to add a description of your organization in different languages. To do this, click on the button of the language you need and in the field below add the description text in this language. The same can be done for other languages. This will allow users from different countries to see information about your company in their language. Users whose language has not yet been added to the editor will see the description in English.
You also have access to text formatting tools. Highlight the desired word or phrase - formatting tools will appear above the selected text.
In order to indicate the location of your organization as accurately as possible, find its place on the map and click to set a marker. If necessary, you can move it by dragging.
To add contact information, you need to select the label of the contact record, and to the right, enter its value. It can be a phone number, email address. mail, link to social profile network or address. Carefully read the requirements for the format of entries - they are displayed in the input fields.
After filling in the entry, click on the "OK" button to add it. Previously added entries can be edited by clicking on them or deleted by clicking on the trash can icon.
At any time, you can save a draft of the page with all the entered data by clicking on the "Save" button in the upper right corner of the page editor. This will allow you not to lose data and continue editing the page later.
You can also preview a draft of the page before publishing it. To do this, click on the "Preview" button - the preview page will open in a new browser tab.
When all segments of the page are completed and you are ready to publish it in the Flameplace companies list, click on the "Publish" button. Your page will be sent for moderation and after it will be added to the general list of companies. If for any reason you want to hide your page from the list of companies, click on the "Hide" button.
For your convenience, we have added 3 types of your page status - it is visible in the upper right corner of the editor and allows you to always track its status.
◉ Red – the page is hidden or not published.
◉ Yellow – page under moderation.
◉ Green – the page is visible in the list of companies.
As in any real organization, your company may have several employees. To differentiate their powers, they can be assigned one of two types of roles:
◉ Administrator – full access to all the functionality of the company;
◉ Manager – limited list of powers and accesses.
The user who created the company automatically receives the role of its Administrator. He gets the opportunity to invite other employees to the organization and issue permission to join the company to other users who have requested this opportunity on their own initiative.
When another employee is accepted into the company, Administrator assigns him one of the roles. If he is assigned the role of Manager, you will need to specify access to which tools of the organization he will be granted.
Employee roles can be changed later, but as long as there is only one Administrator in the company, he will not be able to change his role to Manager.
You can view the list of your employees and manage their settings on the Employees page in the Settings section.
Each of the employees has his own card, which displays his basic information. The order of the cards can be changed by dragging and dropping.
In the upper right corner of all cards, when you hover over them with the cursor, an icon of three dots appears. Clicking on it opens the interaction menu, consisting of the following items:
◉ Change settings - opens the employee settings and permissions page.
◉ Write message - transfers you to the messenger and creates a chat with the employee.
◉ Remove from company - removes the user from the list of your employees, after which he acquires the role and functionality of Customer.
Для изменения настроек и доступов сотрудника кликните на пункт Изменить настройки в меню его карточки. В открывшейся странице вы сможете изменить следующие параметры:
◉ Job title - here you can specify his position in your company;
◉ External communication - determines whether other users will be able to contact the employee from your company page;
◉ Role - вchoice between the role of Administrator or Manager;
◉ Permissions - allows you to specify which sections and tools of the company he has access to. Only available for Manager.
In order for the changes you made to take effect, click on the "Save" button.
You can invite non-company Flameplace users to your organization. To do this, use the card for adding new employees on the Employees page. After clicking on it, you will be taken to the interface for creating an invitation, in which you must specify the following data and parameters of the invited user:
◉ Email - enter here the email address to which his Flameplace user profile is linked;
◉ Job title - here you need to indicate his future position in your company;
◉ Role - choice between the role of Administrator or Manager for the invited employee;
◉ Permissions - allows you to specify access to which sections and tools of the company will be open to him. Only available for Manager;
◉ External communication - determines whether other users will be able to contact the employee from your company page.
After specifying all the parameters, click on the Invite button. Your invitation, along with all instructions, will be sent to your future employee at the user's email address you specified above.
All unregistered users have the ability to browse the Flameplace content libraries. In order to interact with the contents of these libraries you need to register and/or login to your profile.
The "Content" section contains the contents of two types of libraries:
◉ factory catalogs,
◉ stock in the warehouses of manufacturers and suppliers.
This data is always up to date, because. downloaded directly by manufacturers and suppliers.
For the convenience of users, all content is grouped into interior groups, which are elements of collections.
The interface of the "Content" section can be conditionally divided into two main working tools:
◉ filtering and sorting panel,
◉ content display area.
The content library is selected at the top of the panel.
With the buttons above the content display area, you can select the type of product to be displayed. To search for interior groups with the characteristics you need, use the filters on the sidebar.
All interior content presented in Flameplace can be filtered by characteristics and origin and sorted according to various criteria.
Filtering is provided by:
◉ Libraries - choice between catalogs of factories and availability in warehouses from manufacturers and suppliers;
◉ Types - type of products (furniture, lighting, textiles, etc.);
◉ Subtypes (interior groups) - depending on the selected product type, interior groups associated with it will be displayed;
◉ Styles - принадлежность к интерьерному стилю;
◉ Substyles - a finer selection of interior styles (factories are not required to specify them and not all do);
◉ Price range - 3 ranges are provided. Medium - starts with prices slightly above the conventional IKEA, followed by High and at the Ultra high - heavy luxury;
◉ Country of origin - filtering by manufacturer's country;
◉ Brand - the ability to view the content of a specific manufacturer.
All filters are interdependent and adjust to the previously selected value.
You can reset the values of all filters by clicking on the "Reset filters" button.
Filtered content can be sorted by the following criteria:
◉ Number of views - each interior group has its own counter of views by users and sorting by its values allows you to form a conditional content popularity rating;
◉ Date added - using the data on the creation time of interior groups, we can sort the content according to its conditional relevance.
The sort direction can be specified in ascending or descending order.
The selection of sorting values is carried out in the corresponding block in the upper right corner of the screen.
Each interior content group is represented by a corresponding tile in the content area. When hovering over, you will be shown the name of the brand (by clicking on it you can see all the content of this factory) and the name of the collection to which this interior group belongs (by clicking on it you can view the contents of the entire collection).
In order to see in detail the covers of the interior group (general interior photos), click on the icon in the lower left corner of the tile.
Clicking on the interior group tile itself will display its content page.
The interior group content page consists of three workspaces:
◉ List of group items - displays all articles of this interior group with their miniatures, names and codes. Clicking on the desired article will highlight it in gold and display its data.
◉ Current item data - represented by its images, specifications, detailed description (if indicated) and manufacturing options and their prices.
Images of an article can be opened in full-screen view - to do this, click on the corresponding icon in the image panel.
◉ Zone of similar interior groups - displays covers of the interior groups with similar characteristics. The higher the tile of a particular group is located in this list, the more it has in common with the current group. Clicking on a tile of a similar interior group will open its content page.
Clicking on the name of the collection to which the viewed article belongs will display the page of this collection with all the articles included in it.
You can return to the content page by clicking on the "cross" icon in the upper right corner of the page.
The manufacturer's collection content page, like the interior group page, consists of three workspaces:
◉ Collection item list - displays all articles of this collection with their miniatures, names and codes. Clicking on the desired article will highlight it in gold and display its data.
◉ Current item data - represented by its images, specifications, detailed description (if indicated) and manufacturing options and their prices. Images of an article can be opened in full-screen view - to do this, click on the corresponding icon in the image panel.
◉ Zone of similar interior groups - displays covers of the interior groups with similar characteristics. The higher the tile of a particular group is located in this list, the more it has in common with the current group. Clicking on a tile of a similar interior group will open its content page.
Clicking on the type of interior group to which the viewed article belongs will display the page of this group with all the articles included in it.
You can return to the content page by clicking on the "cross" icon in the upper right corner of the page.
In addition to interior content libraries, Flameplace contains a database of all interior market participants.
The "Companies" section contains data on all organizations registered on the platform. You can quickly find a contractor or partner here, and companies can create their own partner network and share data about it with their customers.
In order for your organization to be displayed in the list of companies, if you have not already done so, create it in Settings and fill its page with information. Upon completion of these steps, publish it - after moderation, it will be displayed in the general list of companies and users will learn about you.
The "Companies" section is organized similarly to the "Content" section. You also have access to the content area with company cards and the filter panel.
Company cards display the organization's logo, name, role, and partnership status.
Clicking on a company card opens its corporate page.
In addition to displaying as a list, we have implemented the ability to display companies on an interactive world map. You can switch to this mode by clicking on the globe icon in the upper right corner of the screen.
It is convenient to use this mode when planning business trips and visiting partners, as well as for exploring new markets.
Clicking on a company's geotag will open its mini-card. Clicking on a company logo or name will open its corporate page in a new window, and clicking on the "View on Google Maps" item will open a map page with the organization's location or launch the appropriate route planning application.
The list of all companies represented in Flameplace can be filtered by a number of criteria:
◉ By roles - activities of companies and their roles;
◉ By specialization - data on the specifics of companies (what they sell, what they design, what they produce);
◉ By additional functionality - data on additional services that organizations provide (designers can supply, and suppliers can design);
◉ By location - data on the affiliation of companies to countries and localities.
All filters are interdependent and adjust to the previously selected value.
You can reset the values of all filters by clicking on the "Reset filters" button.
The list of organizations can be sorted by the following criteria:
◉ Alphabetical order - allows you to sort company cards by the first letters of their names;
◉ Number of views - each corporate page has its own counter of views by users and sorting by its values allows you to form a conditional rating of the popularity of company pages;
◉ Date added - using the data on the creation time of the organization's page, we can sort the list of companies according to their conditional relevance.
The sort direction can be specified in ascending or descending order.
The selection of sorting values is carried out in the corresponding block in the upper right corner of the screen in the list display mode.
All user-created and moderated company pages are displayed in the "Companies" section. These pages serve as digital business cards of organizations and contain all the information about them, as well as their product catalog, data on goods in stock, partners and much more ...
Advice: copy the link to your company page and share it with your partners and customers.
Each corporate page contains 4 informative blocks and a set of tools that depends on the organization role.
Informative blocks tell you about the company and contain the following information:
◉ Photo - images of the company, its products, office, showroom, production...
◉ About - name of the organization, its role, specialization and description of its activities.
◉ Geoposition - exact location of the company on the map.
◉ Contacts - all contact details of the organization.
All data specified in the Contacts block can be transferred to your device by scanning a QR code or by saving it directly to your device. To do this, use the corresponding icons located in this block.
Let's take a closer look at the corporate toolkit below.
On the pages of factories, after they upload data about their products to Flameplace, a button "Catalog" will appear. Clicking on it will open an interactive catalog of goods of this manufacturer with prices and explanations for work.
The product catalog supports 2 modes of displaying information:
◉ Content - displays the logical structure of the directory and its hierarchy;
◉ Filters - allows you to filter interior catalog groups by their characteristics.
Switching between these modes is done by clicking on the corresponding tabs on the sidebar.
In the Content mode, the side panel displays the catalog structure divided into collections containing interior groups with their own articles.
Highlighting elements helps you navigate the hierarchy:
◉ the active element is always filled with gold and its contents are displayed in the main zone;
◉ all parent elements are highlighted with a golden frame, which allows you to track their relationship.
Above the main viewing area there are buttons for dividing the catalog by types of factory products.
Navigation through the catalog is possible both through the elements of the sidebar and through the elements of the main zone.
Clicking on the cross takes you back to the next level, and clicking on a manufacturer's name will take you back to their corporate page.
In the factory catalog in the Filters mode, the possible filtering options are displayed in the sidebar. The available options depend on the contents of the manufacturer's catalog and the value selected earlier.
In the content zone, content is grouped into interior zones, just like in the "Content" section.
On the pages of factories and suppliers, after they upload to Flameplace data about their products in stock in warehouses and showrooms, the "Ыещck" button will appear. Clicking on it will open an interactive library of products in stock of this manufacturer or supplier with prices.
The stock library supports 2 output modes:
◉ Content - displays the logical structure of the presence library and its hierarchy;
◉ Filters - allows you to filter the interior groups of the availability library by their characteristics.
Switching between these modes is done by clicking on the corresponding tabs on the sidebar.
In the Content mode, the side panel displays the structure of the availability library divided into brands, their collections containing interior groups with their own articles.
Highlighting elements helps you navigate the hierarchy:
◉ the active element is always filled with gold and its contents are displayed in the main zone;
◉ all parent elements are highlighted with a golden frame, which allows you to track their relationship.
Above the main viewing area there are buttons for breaking down the library of availability by types of products presented.
Navigation through the availability library is possible both by the elements of the sidebar and by the elements of the main zone.
Clicking on the cross takes you back to the next level, and clicking on the owner of the presence library will take you back to their corporate page.
In the presence library in the Filters mode, the possible filtering options are displayed on the sidebar. The available options depend on the contents of the presence library and the value you selected earlier.
In the content zone, content is grouped into interior zones, just like in the "Content" section.
Once you have registered and logged in your Flameplace account, your avatar will be displayed in the upper right corner of the screen. By clicking on it, you can display a personal menu with additional tools, the number of which depends on the role of your user.
Below we will take a detailed look at all available Flameplace tools.
Manufacturers can create an interactive catalog of their products with prices and job descriptions.
In order to use this tool login to your account with a created company, open the personal menu by clicking on the user's avatar in the upper right corner of the screen and select "Catalog editor".
Create your collections, interior product groups (eg Bedroom, Applique or Curtains...) and add your articles. The interior groups created by you will be displayed in the Content library and users will be able to use the included articles in their projects.
Create order in your catalog by dragging its elements into the sequence you need using the arrow icon.
In the section that opens, the first thing you will be asked to do is create an interior collection. To do this, click on the "Add New Collection" button on the sidebar.
Indicate the name of your collection, choose a price range, one of the main interior styles and an substyle (preferably).
Fields marked with an asterisk are mandatory.
In order for the changes you made to take effect, click on the "Save" button.
To edit the desired collection, select it in the sidebar and click on the pencil icon located on the right side of the sidebar.
You can delete a collection by selecting it and clicking on the trash icon located on the right side of the sidebar. Together with the collection, all its contents will be deleted.
After creating a collection, you need to create interior product groups for this collection. To do this, click on the "Add New Group" button on the sidebar.
Select the product type and after the group type. Add general images of the entire interior group. Change their order by dragging.
The first image will become the cover of the entire interior group and will be displayed in the Сontent database. Choose it with special care - it should attract the attention of customers.
In order for the changes you made to take effect, click on the "Save" button.
In order to edit the desired interior group, select it in the sidebar and click on the pencil icon located on the right side of the sidebar.
You can delete an interior group by selecting it and clicking on the trash can icon located on the right side of the sidebar. Together with the interior group, all its contents will be deleted.
After creating an interior group, you need to create articles (interior items included in the interior group). To do this, click on the "Add New Item" button on the sidebar.
The interface for creating a new article is divided into 3 sections:
◉ Images - is responsible for uploading a photo of the article and creating its preview icon.
In order to upload images of an item, click the "Add photo" button and select one or more photos of this article in the window that opens. The selected images will be added to the section and it will be possible to drag and drop them to change their order or delete unnecessary ones by clicking on the cross icon on the photo thumbnail.
To create a preview icon, click on one of the downloaded images - the icon editor will appear below. To make changes, click on the photo icon with a pencil and increase the size of the article on the icon and place it in the center of the visible area.
After making all the changes, save the icon by clicking on the photo icon with a check mark. You can exit the icon editor by resetting all changes by clicking on the cross icon.
You can delete the created preview icon by clicking on the trash icon located below.
◉ Info - is responsible for entering data about the article being created.
This section contains mandatory fields (they are marked with an asterisk and a gold frame) and optional. Let's look at them in detail below:
Article code - factory code of an item of any format. Displayed in proforma.
Name - a short entry about the item's name in English language. Displayed in proforma.
Description - a detailed description of the interior item in one or more languages. Displayed only in the article card.
Size - standard item's sizes in metric system. Displayed in proforma. Other size options are indicated in the section Prices and Variations.
Custom size - indicates the possibility of manufacturing this article in a non-standard version (customization). Displayed only in the article card.
Volume - data on the item's volume in metric system. Necessary for calculating the total volume of cargo by the proforma. Displayed in proforma.
Gross weight - item's weight data in metric system. Necessary for calculating the total mass of the cargo by the proforma. Displayed in proforma.
We recommend that you fill out all fields carefully, as the data specified during creating the item will later go into your proformas and, if some of the fields remain blank, you will have to specify them separately for each proforma manually.
◉ Prices and variations - this section is responsible for creating standard item crafting variations (if they exist in the price list) and adding prices to them.
To create a variation with a price, click on the "Add price" button and fill in the following fields in the form that opens:
Notes - adds a short description of the variation. Example: As pictured...
Size option - if the variation is related to the size of the product that differs from the base one, specify the desired size here. When choosing this variation, it is these dimensions that will be indicated in the proforma.
Materials - here you can specify the material codes for each of the possible variations..
Price - a mandatory field that displays the cost of the created product manufacturing variation.
After filling in all the required fields, click on the "OK" button to save the price option.
The created price options can be arranged in the order you need by dragging and dropping. To do this, hover over one of the price options with the mouse cursor and drag it to the desired location behind the arrow icon that appears.
To change a previously created price option, hover your mouse over it and click on the pencil icon that appears.
To delete a previously created price variant, move the mouse cursor over it and click on the trash icon that appears.
After you add images and fill in all the data of the new article, click on the "Save" button to create it.
In order to edit a previously created item, select it on the sidebar and click on the pencil icon located on the right side of the sidebar.
You can create a duplicate of an item for making subsequent changes by selecting it in the sidebar and clicking on the copy icon located on the right side of the sidebar.
You can delete an item by selecting it in the sidebar and clicking on the trash can icon located on the right side of the sidebar.
Will be filled later - after the release of this functionality...
Manufacturers and suppliers have the opportunity to create a Stock databaseof items in their warehouses and showrooms. In order to use this tool login to your account with a created company, open the personal menu by clicking on the user's avatar in the upper right corner of the screen and select "Availability editor".
Create brands (only available to Suppliers), collections, their interior product groups (eg Bedroom, Applique or Curtains...) and fill them with items. The interior groups in stock you create will go into the Content library and users will be able to use the items from your warehouses in their projects.
Create order in your stock database by dragging and dropping its items into the sequence you want using the arrow icon.
Suppliers begins the creation of a database of stock with the creation of brands of goods stored in their warehouses and showrooms.
To do this, they need to click on the "Add New Brand" button on the sidebar. In the input area that opens, you must select the country of origin of the brand and then enter the name of the new brand or select it from the drop-down list of manufacturers registered in Flameplace.
In order for the changes you made to take effect, click on the "Save" button.
To edit a previously created brand, select it in the sidebar and click on the pencil icon on the right side of the sidebar.
You can delete a brand by selecting it and clicking on the trash can icon located on the right side of the sidebar. Together with the brand, all its contents will be deleted.
After creating a brand (Manufacturers do not have this section), you need to create an interior collection of goods you have in stock. To do this, click on the "Add New Collection" button on the sidebar.
Specify the name of the new collection, select the price range, one of the main interior styles, and the substyle (optional).
Fields marked with an asterisk are mandatory.
In order for the changes you made to take effect, click on the "Save" button.
To edit the desired collection, select it in the sidebar and click on the pencil icon located on the right side of the sidebar.
You can delete a collection by selecting it and clicking on the trash icon located on the right side of the sidebar. Together with the collection, all its contents will be deleted.
After creating a collection, you need to create interior groups of products in stock of this collection. To do this, click on the "Add New Group" button on the sidebar.
Select the product type and after the group type. Add general images of the entire interior group. Change their order by dragging.
The first image will become the cover of the entire interior group and will be displayed in the content database. Choose it with special care - it should attract the attention of customers.
In order for the changes you made to take effect, click on the "Save" button.
In order to edit the desired interior group, select it in the sidebar and click on the pencil icon located on the right side of the sidebar.
You can delete an interior group by selecting it and clicking on the trash can icon located on the right side of the sidebar. Together with the interior group, all its contents will be deleted.
After creating an interior group, you need to create articles (interior items included in the interior group). To do this, click on the "Add New Item" button on the sidebar.
The interface for creating a new article is divided into 3 sections:
◉ Images - is responsible for uploading a photo of the article and creating its preview icon.
In order to upload images of an item, click the "Add photo" button and select one or more photos of this article in the window that opens. The selected images will be added to the section and it will be possible to drag and drop them to change their order or delete unnecessary ones by clicking on the cross icon on the photo thumbnail.
To create a preview icon, click on one of the downloaded images - the icon editor will appear below. To make changes, click on the photo icon with a pencil and increase the size of the article on the icon and place it in the center of the visible area.
After making all the changes, save the icon by clicking on the photo icon with a check mark. You can exit the icon editor by resetting all changes by clicking on the cross icon.
You can delete the created preview icon by clicking on the trash icon located below.
◉ Info - is responsible for entering data about the article being created.
This section contains mandatory fields (they are marked with an asterisk and a gold frame) and optional. Let's look at them in detail below:
Article code - factory code for an item of any format. Displayed in pro forma.
Name - a short entry about the item's name in English language. Displayed in proforma.
Description - a detailed description of the interior item in one or more languages. Displayed only in the article card.
Size - the dimensions of the item you have available in metric system. Displayed in proforma.
Volume - data on the item volume in metric system. Necessary for calculating the total volume of cargo according to the proforma. Displayed in proforma.
Gross weight - item weight data in metric system. Necessary for calculating the total mass of the cargo according to the proforma. Displayed in proforma.
We recommend that you fill out all fields carefully, as the data specified when creating the article will later go into your proformas and, if some of the fields remain blank, you will have to specify them separately for each proforma manually.
◉ Price - this section is responsible for creating the price of an article with explanations and indicating the number of the article you have in stock.
To create an item price, fill in the following fields:
Quantity - indicate how many units of this article you have in stock.
Notes - adds a short explanation to the price. Example: As pictured...
Materials - here you can specify the material codes for this article in stock.
Price - a mandatory field that displays the cost of this article.
After you add images and fill in all the data for the new article, click on the "Save" button to create it.
In order to edit a previously created article, select it on the sidebar and click on the pencil icon located on the right side of the sidebar.
You can create a duplicate of an article for making subsequent changes by selecting it in the sidebar and clicking on the copy icon located on the right side of the sidebar.
You can delete an article by selecting it in the sidebar and clicking on the trash can icon located on the right side of the sidebar.
This Website is operated by Flameplace LLC, a company organized under the laws of the EU, and its affiliates (collectively, "Flameplace"), with a registered address at Sofia, Bulgaria. Flameplace LLC ("We", "Us" "Our" or "Flameplace") is committed to keeping your information secure and managing it in accordance with our legal responsibilities under the applicable privacy and data protection laws.
This Privacy Policy provides information about how we process personal information through the websites www.flameplace.com, www.flameplace.it, www.flameplace.ru, www.flameplace.dev ("Website"), our mobile apps and our Products and Services.
Upon reading this Privacy Policy, you will be informed regarding the following:
FLAMEPLACE PRIVACY POLICY IS INCORPORATED AND MADE A PART OF FLAMEPLACE TERMS OF SERVICE (WWW.FLAMEPLACE.COM/TERMS/). PLEASE READ THIS DOCUMENT CAREFULLY. IT CONTAINS IMPORTANT INFORMATION THAT YOU SHOULD KNOW BEFORE CONTINUING TO USE OUR WEBSITE OR SERVICES. BY CONTINUING TO USE FLAMEPLACE'S WEBSITE AND SERVICES YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY.
Your use of the Flameplace website and the products and services provided herein, including any dispute concerning privacy, is subject to this privacy statement ("Privacy Policy") and Flameplace's Terms of Service (https://www.flameplace.com/terms/). By visiting the Flameplace Website or using any of its Products and Services (defined below), you agree to your personal information being used and disclosed in the manner set out in this Policy and in Flameplace's Terms of Service.
You do not have to provide your personal information to us, but if you do not provide certain information it may affect the service we are able to provide to you.
By continuing to use this Website, you agree to us, as data controllers collecting and using your personal information in accordance with this Privacy Policy and for the purposes of properly running the Site and offering our Products and Services to you.
Changes in the Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Please review this policy periodically for changes. If you do not accept the amended Policy, please stop using this Website.
Personally identifiable information We Collect
Most of the Products and Services offered to visitors of the Website require you to register for a user account with Flameplace ("User Account"). When registering for a User Account, Flameplace will ask you to voluntarily supply Flameplace with certain information about yourself by filling out and submitting an online form. Such information may include your name, phone number, credit card or other billing information, email address and home and business postal addresses. The foregoing information is collected and processed by online payment services, including but not limited to merchant accounts services, which we may utilize for payment processing, including automatic subscription renewals. It is completely optional for you to register for a User Account or engage in activities requiring a User Account.
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, job title. In some cases we might request you to provide your identity documents. Contact Data includes billing address, email address and telephone numbers. Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us. Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website. Profile Data includes your username and password, purchases or orders made by you, your preferences, feedback and survey responses. Usage Data includes information about how you use our website, products and services. Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences. You never have to answer any questions, and you can decline this exchange of information at any time. However, if you should choose to withhold requested information, we may not be able to provide you with some or all of the Products and Services. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as optional. If you do not provide the mandatory information with respect to a particular activity or purchase, you will not be able to engage in that activity or make such a purchase. Flameplace will inform you of the mandatory and/or optional character of the requested and/or required information.
You may be provided an opportunity to subscribe to a periodic newsletter and product updates. This newsletter allows Flameplace to inform you of new Products and Services, updates, as well as other news relevant to the company. The subscription service requires you to provide your first and last name, your email address, and other information. Optionally, you are asked to provide the name of the company you represent.
Browsing websites and mail client interactions
When you request a page from our Website or click an url link included in our email, our servers log the information provided in the HTTP request header, JavaScript or similar technical tools, including the IP number, the time of the request, the URL of your request and other information. We collect this information in order to make the Website function correctly and provide you the functionality that you see on the Website. We also use this information to better understand how visitors use the Website and how we can better adjust the Website, its contents, and functionality to meet the needs of our users.
Mobile Apps
When you download, access, and use the App, it may use technology to automatically collect:
Your Usage Details. When you access and use the App, we may automatically collect certain details of your access to and use of the App, including traffic data, logs and other communication data and the resources that you access and use on or through the App.
Device Information. We may collect information about your mobile device and internet connection, including the IP address, operating system, browser type, mobile network information, and the device's telephone number.
Stored Information and Files. The App also may access metadata and other information associated with other files stored on your device. This may include, for example, photographs, audio and video clips, personal contacts, and address book information.
Location Information. When You instruct Flameplace to collect your employees location and subject to their explicit consent this App may collect real-time information about the location of your device.
Files
Flameplace collects and stores the files you upload, download, or access via the Products and Services offered through the Website. We understand that these files may be confidential or contain sensitive information. Accordingly, Flameplace does not share or permit third parties to access such files. However, no password-protected system of data storage and retrieval can be made entirely impenetrable. Although Flameplace uses a number of security technologies and procedures to make sure that the data on the Website is secure, it may be possible for an unauthorized third party to access, view, copy, modify and distribute the data and files you store on the Website or via Products and Services despite Flameplace's efforts.
Your User Account and Public profile
As described above, you will be given an opportunity to create a User Account containing your personal information. A User Account is required for using most Products and Services offered on the Website.
Your public profile
Once the User Account is created, you may provide additional information to your profile, access, review and update your account information online via the Website.
Providing additional information about yourself beyond what is minimally required for the account creation is entirely up to you. Any information you provide at registration or in your profile section may be used by us as described in our Terms of Use and this Privacy Policy. You can review the personal information you provide to us and make any desired changes to the information you publish at any time by logging in to your account on the Website.
If you wish to deactivate your User Account, you can do so through the User Account interface or by contacting Flameplace at info@flameplace.com. When you deactivate your User Account, all information stored and maintained as part of your account will be deleted from our servers, including the files you stored via the Website or its Products and Services.
Information Relating to Children
We do not knowingly collect personal information from children under 16 without the consent of the child's holder of parental responsibility. You must be 16 years old or the age of majority in your jurisdiction in order to use our Website, Products or Services. If you are under 16 years old, you may only use our website with your parent or legal guardian's permission. Parents and Legal Guardians may request from us to review, delete or stop the collection of the personally identifiable information of their child by contacting us by letter (using the address information provided at the bottom of this page) or email to info@flameplace.com.
Securing the Transmission and Storage of Information
Flameplace is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information.
In particular, we use all reasonable endeavours to ensure that appropriate security measures are in place to protect your Personal Data. We apply the security measures foreseen in the applicable regulations as well as our own technical and organizational security measures including policy, governance, procedures, responsibilities, risk assessment; network and subprocessor security.
Flameplace operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized individuals have access to the information provided by our users. Flameplace takes steps to ensure that your information is treated securely and in accordance with this Privacy Policy.
Unfortunately, the transmission of information via the internet is not completely secure and so we cannot guarantee the security of your Personal Data transmitted through the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We treat the information you provide to us, including the Files, as confidential information; it is, accordingly, subject to our company's security procedures and corporate policies regarding protection and use of confidential information. After personally identifiable information reaches Flameplace, it is stored on a server with physical and electronic security features as customary in the industry, including utilization of login/password procedures and electronic firewalls designed to block unauthorized access from outside of Flameplace. Because laws applicable to personal information vary by country, our offices or other business operations may put in place additional measures that vary depending on the applicable legal requirements. Information collected on the sites covered by this Privacy Policy is processed and stored in the United States and possibly other jurisdictions and also in other countries where Flameplace and its service providers conduct business. All Flameplace employees are obligated by our privacy and security policies. Your information is only accessible to those employees who perform technical support of the service.
If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always log out before leaving any site or service to protect access to your information from subsequent users.
How Your Personal Information Is Used On Contract Lawful basis
If you subscribe to a service or register a product, for example, such information is used to register your rights, if any, to technical support or other benefits that may be made available to registered users. We also use your personal information for registering you for an account or for a webinar, sending a confirmation e-mail, responding to your requests and helping to process the purchase or service you have selected, communicating with you when you contact a sales consultant or authorized partner, processing, fulfilling, and following up on transactions for our products and services, support, and training, to process any request by you for information or advice, to manage your account and content that you upload, to deal with enquiries, complaints and feedback from you and our partners;
Based on our Legitimate interests
Flameplace may use statistical data for statistical analysis, marketing, or similar promotional purposes to help improve our offerings to you, to help diagnose any problems with our server and administer the Website or to improve your browsing experience by personalising the Website;
We reserve the right to send a one-time registration confirmation email, and infrequent service alert messages to users to inform them of specific changes that may impact their ability to use a service they have previously signed up for, regardless of email contact opt-in status.
Based on our Legitimate interests and Your consent
We use your personal information to develop and conduct our business. Some examples of how we use personal information include: improving our products and services; personalizing communications with you; conducting market research; conducting customer surveys; engaging in more targeted, customer-specific advertising; processing.
Flameplace collects your information in order to record and support your participation in the activities you select.
Based on your consent, your personal information also may be used to keep you informed about new products, product upgrades, patches, special offers, and other products and services of Flameplace and selected third parties if you have consented to receive such communications.
When you create a User Account with Flameplace and/or provide your e-mail address and other personal identification information, based on your personal preferences, we may periodically contact you via e-mail and provide information about special offers and promotions that may be of interest to you. These communications will relate to Flameplace offers and/or the promotions of select, reputable third parties with whom Flameplace has a strategic marketing relationship because they offer products or services that we believe would be of interest to you. We may use a third party e-mail service provider to send e-mails to you. This service provider is prohibited from using your e-mail address for any purpose other than to send Flameplace related e-mail. If you do not wish to receive e-mails with updates and information, please unsubscribe by sending email to: info@flameplace.com. In addition, every time you receive an e-mail you will be provided the choice to opt-out of future e-mails by following the instructions provided in the e-mail. You may also opt-out online by updating your User Account as described in the User Account section of this Privacy Policy (above).
Legal obligation
We may hold some of your information for complying with legal requirements and enforcing our website terms of use or otherwise protecting our legal rights.
We also reserve the right to contact you if compelled to do so as part of a legal proceeding or if there has been a violation of any applicable licensing, warranty and purchase agreements.
Flameplace is retaining these rights because in limited cases we feel that we may need to contact you as a matter of law or regarding matters that will be important to you. These rights do not allow us to contact you to market a new or existing service if you have asked us not to do so, and issuance of these types of communications is rare.
Disclosure of your personal data to Third Parties
Flameplace uses services of third parties, such as e-mail service providers and hosting providers that act as independent contractors on behalf of Flameplace. We will not share your information with any third parties for the purposes of direct marketing.
We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organization apart from us. They will hold it securely and retain it for the period we instruct.
The data processing consisting in hosting provider services (storage and maintenance of databases containing your personal data, protected by password) is performed on our behalf and under written confidentiality agreements by our authorized data processor.
Flameplace may disclose your personally identifiable information if we believe in good faith that we are required to do so in order to comply with applicable law, a subpoena, or other legal process. Flameplace may also disclose personally identifiable information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating this Privacy Policy, the terms of your agreements with the Company (such as the Terms of Service) or to protect the safety of our users and the public or under confidentiality and licensing agreements with certain third parties which assist us in developing, operating and maintaining the Website and its content.
Flameplace may be required by law enforcement or judicial authorities to provide personally identifiable information to appropriate governmental authorities. If requested by law enforcement or judicial authorities, Flameplace will provide this information upon receipt of appropriate documentation. Flameplace may also provide information to law enforcement to protect its property and the health and safety of individuals as permitted by statute.
In the event that all or substantially all of Flameplace's stock and/or all or substantially all assets are transferred or sold to another entity, Flameplace may transfer personally identifiable information to the acquiring entity. If, as a result of such a business transition, your personally identifiable information will be used in a materially different manner, you will be given choice consistent with our policy regarding notification of changes.
Where we store your personal data
Data storage geography depending on Flameplace domain zone is described in the Flameplace Infrastructure, Sub-processors and joint controllers section.
Flameplace may process User Personal Data outside European Union area subject to appropriate safeguards under article 46 GDPR (specifically by the standard data protection clauses adopted by the European Commission in accordance with the examination procedure).
Choices Available to You
You can always choose whether or not to disclose personally identifiable information and that choice will not prevent you from using the Website. Please note, however, if you should choose to withhold requested information, we may not be able to provide you with some of the services dependent upon the collection of this information and you will be given an opportunity to "opt-in" and make your preference choices for any items that are optional and which are not prerequisite for our rendering such services.
You can choose at any time to opt out of receiving emails from Flameplace or from having your personally identifiable information shared with selected companies. If you wish to opt out, you can do so by editing your User Account preferences with respect to e-mail or the sharing of information. If you elect to "opt out" we will not, as applicable, share your personal information with third parties or send you emails. However, we may continue to use your personal information for internal purposes, to enhance your user experience or as necessary to administer the site or comply with applicable law.
California Privacy Rights
We will not share any Personal Data with third-parties for their direct marketing purposes to the extent prohibited by California law. If our practices change, we will do so in accordance with applicable laws and will notify you in advance.
In European Union and some other jurisdictions you may have the following rights concerning our processing of your personal data:
Right to access. You have the right to ask us for copies of your personal information. This right always applies; Right to rectification. You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. This right always applies;
Right to erasure. This right is applicable when one of the following applies:
(a) the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; (b) the data subject withdraws consent on which the processing is based or where there is no other legal ground for the processing; (c) the data subject objects to the processing and there are no overriding legitimate grounds for the processing; (d) the personal data have been unlawfully processed;
Right to restriction of processing. When processing is restricted, we will store your personal data, but not further process it;
Right to data portability. Is your right to receive the personal data which you have given to us, in a structured, commonly used and machine-readable format and the right to transmit that data to another controller from the current controller applicable if: The processing is based on consent or on a contract, and the processing is carried out by automated means;
Right to object. You have the right to object to processing (on grounds relating your particular situation) if we process your information in our legitimate interests. The only reasons we will be able to deny your request is if we can show compelling legitimate grounds for the processing, which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defense of a legal claims or if the processing of data is necessary for the performance of our contract with you;
Right to withdraw your consent at any time in case of any consent-based processing of your personal data without affecting the lawfulness of processing based on consent before your withdrawal; and Right to lodge a complaint with a supervisory authority.
You may exercise your legal rights by contacting us via email to info@flameplace.com. This request must include at least the following information: the link to your portal and your administrator registration email address.
Flameplace takes and addresses its users' privacy concerns with utmost respect and attention. If you believe that there was an instance of non-compliance with this Privacy Policy with regard to your personal information or you have other related inquiries or concerns, you may write or contact Flameplace at email: info@flameplace.com.
In your message, please describe in as much detail as possible the nature of your inquiry or the ways in which you believe that the Privacy Policy has not been complied with. We will investigate your inquiry or complaint promptly.
Please note that if you provide Flameplace with inconsistent privacy preferences (for example, by indicating on one occasion that third parties may contact you with marketing offers and indicating on another occasion that they may not), Flameplace cannot guarantee that your most recent privacy preference will be honored.
Cookies and Tracking pixels
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
We use the following cookies:
Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Choices About cookie usage
You can opt out from any not strictly necessary cookie installation on your first visit of our web sites.
Additionally, you can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
You may setup your privacy preferences at your Facebook account privacy settings.
You can opt-out of having your site activity available to Google Analytics by installing the Google Analytics opt-out browser add-on:
You may set your browser to block cookies (consult the instructions for your particular browser on how to do this), although doing so may adversely affect your ability to perform certain transactions, use certain functionality and access certain content on our Website.
Flameplace Integrations, Third Party Links And Extensions Privacy Statement
Introduction. This Privacy Statement describes how the Personal Data is processed under Flameplace Third Party integrations, Third Party links and Non-Flameplace Applications.
Definitions
2.1 “Flameplace,” “we,” “us” “our” means Flameplace LLC and its affiliates; 2.2 “Customer”, “You” means the organization that subscribes to the Services and through whom you, the end user of such Services, are provided access to the Flameplace Services; 2.3 “Customer Data” means electronic data and information submitted by or for Customer to the Services; 2.4 “Personal data” means any information relating to an identified or identifiable natural person; 2.5 “Services” means products and services that are ordered by our Customers and made available online by Flameplace as described in Flameplace's Terms of Service; 2.6 “Third Party Services” means services that are provided to the Customer by a third party and/or listed on an online directory, catalog or marketplace of applications that interoperate with Flameplace Services (“Non-Flameplace Applications”).
Flameplace4 use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
4.1 Google Services Integrations
If you connect your Flameplace account to apps or services provided by other parties, such as Google, certain Customer Data may be collected from your device by Google. This data may be collected automatically through the use of application programming interfaces such as the Google API Services or Gmail's API (OAuth), and may include:
The contents, metadata and related information of emails, Google calendar events and stored files when you choose to sync your App with Gmail, calendar and cloud storage services (Google Drive); Email addresses of your Inbox and Sent folders, when you choose to sync your Flameplace account and Gmail with your device’s address book; and Customer Data that you send from your Flameplace account to Google, or data that you request from any of the Google services, automatically or otherwise. Note that, as a security precaution, if you choose to connect your Flameplace account to apps or services provided by Google and you request data from any of the Google services, information that identifies you or your device may also be sent in order to authenticate the request. You can revoke access at any time. App's use of information received, and App's transfer of information to any other app, from Google APIs will adhere to Google's Limited Use Requirements. App’s use of information received from Gmail APIs will adhere to Google's Limited Use Requirements.
5.1 Based on our legitimate interests or as necessary to perform our contract with you, to administer, improve and provide to you our extended integration Services upon your request.
5.2 Legal obligation We may hold or request some of your information for complying with legal requirements and enforcing our website terms of use or otherwise protecting our legal rights.
In order to comply with the United States and European Union export controls and economic sanctions laws and regulations, including but not limited to, the United States Export Administration Regulations (“EAR”), regulations promulgated by the US Department of the Treasury’s Office of Foreign Assets Control (“OFAC”), and regulations promulgated by the Council of the European Union (“EU”), in certain cases Flameplace might request you to provide your identity documentation.
We also reserve the right to contact you if compelled to do so as part of a legal proceeding or if there has been a violation of any applicable licensing, warranty and purchase agreements.
Flameplace is retaining these rights because in limited cases we feel that we may need to contact you as a matter of law or regarding matters that will be important to you. These rights do not allow us to contact you to market a new or existing service if you have asked us not to do so, and issuance of these types of communications is rare.
Flameplace is not responsible for the data processing practices of any Third Party Providers. We encourage you to review your Third Party Providers’ respective privacy notices before enabling a Third Party Service integration.
You can always choose whether or not to disclose personally identifiable information and that choice will not prevent you from using our Services. Please note, however, if you should choose not to make available some of your personal information, we may not be able to provide you with some of the services described in this Integrations, Third Party links and extensions privacy statement.
Flameplace may retain your Personal Data for a period of time consistent with the original purpose of collection (see the section “4. How Your Personal Information Is Used via the Third party integrations”).
In European Union and some other jurisdictions you may have the following rights concerning our processing of your personal data:
Right to access. You have the right to ask us for copies of your personal information. This right always applies;
Right to rectification. You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. This right always applies;
Right to erasure. This right is applicable when one of the following applies:
(a) the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; (b) the data subject withdraws consent on which the processing is based or where there is no other legal ground for the processing; (c) the data subject objects to the processing and there are no overriding legitimate grounds for the processing; (d) the personal data have been unlawfully processed;
Right to restriction of processing. When processing is restricted, we will store your personal data, but not further process it;
Right to data portability. Is your right to receive the personal data which you have given to us, in a structured, commonly used and machine-readable format and the right to transmit that data to another controller from the current controller applicable if: The processing is based on consent or on a contract, and the processing is carried out by automated means;
Right to object. You have the right to object to processing (on grounds relating your particular situation) if we process your information in our legitimate interests. The only reasons we will be able to deny your request is if we can show compelling legitimate grounds for the processing, which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defense of a legal claims or if the processing of data is necessary for the performance of our contract with you;
Right to withdraw your consent at any time in case of any consent-based processing of your personal data without affecting the lawfulness of processing based on consent before your withdrawal; and
Right to lodge a complaint with a supervisory authority.
